Bintan

The Mangrove Tour and Fireflies Tour were fantastic from start to finish. We were picked up directly from Natra Bintan Resort for both tours and sent back afterwards, making everything seamless and hassle-free. A huge thank you to our guide, Eddy, and boat captain, Pak Ah Boon. We enjoyed the daytime tour so much that we were delighted to have them again for the Fireflies Tour! Their sharp eyes helped us spot Silvered Leaf Monkeys (Lutung), a monitor lizard, mangrove and green rat snakes, a (big!) kingfisher, archer fish, and many crabs and fish. Eddy was friendly, knowledgeable, and taught us so much about the mangrove ecosystem, tides, wildlife, nipa palms, and even how natural red dye was made. The Fireflies Tour was magical. We saw countless fireflies, gently caught a few before releasing them, and Eddy even pointed out the stars in the clear night sky. We loved every minute. Safe, educational, and unforgettable—highly recommended!

I carefully compared various products on Klook and decided on this one. I chose it because of the positive reviews from other users and the more economical price compared to other options, and it was a very satisfying tour! Our family of four, including two elementary school-aged children, participated, and it seems like it will be a great memory and valuable experience for the kids. Traveling through the mangrove forest by boat in the dark of night, and seeing fireflies in person for the first time, something I'd only heard about until adulthood, made it an even more special time. I was grateful that the guide caught fireflies and placed them in the children's hands, and moved us to several locations, even late at night, so we could see as many fireflies as possible. Additionally, the explanation about the fireflies' life cycle and characteristics was very informative. As it was our first tour, I was a bit flustered and forgot to give the guide a tip as a token of my appreciation (it's not mandatory), which was my only regret. I highly recommend this firefly tour to anyone considering it!!

fireflies mangrove and good views sunset along the road love the food at kelong

Ou tour guide was Fendy. He spoke both good English and Chinese so communication was no issue at all. He arrived promptly at the hotel lobby to pick us up and greeted with a nice warm smile. We felt comfortable with him. The highlight for us was the fireflies tour. There were so many! We could even hold them in our hands. What an exciting adventure. I would definitely recommend it to anyone considering.

Great place to stay if you looking for an affordable price of villa

thank you so much Holiday Inn Bintan. We came with our small kids age 3-7yo for my husband’s birthday. From the jetty to reception the staffs were welcoming and the check-in process was smooth. We came early and we had fun at the Mangrove club house before check-in. We booked the pool-access room and it was worth the money. The kids had fun playing at the pool, water playground, mangrove club house and the outdoor playground. Special thanks to Miss Mondri for arranging a special surprise for my husband. They even went beyond to surprise us at our room with cakes and balloons. The breakfast spread was ok. The tomyam noodles was delicious and kids eat for free. The beach was nearby and it was a shared property with Indigo Hotel. The beach was clean and calm water suitable for kids to play and swim around. We managed to book a spa session. Thank you to Miss Khadijah for a warm welcome and the massage. The kids sure had so much fun at Holiday Inn Bintan. We cant wait to come back again.

Will definitely come back for another fun and relaxing getaway! We spent 4 nights there, the place is clean and beautiful, staffs are all friendly and helpful, good food variety and treasure bay is both calm and fun! Must try: Tentside BBQ, ATV, Waterpark 😍👍🏻 Easy to get around with buggy, and if you need to travel out of hotel, you can easily get a taxi with the hotel staff's help at lobby (Thanks Alfi!)

from pick up till drop off, everything was excellent. Friendly and polite staff, always available to accommodate to our requests. Looking forward to returning soon.

We booked this hotel a year ago after extensive research, but were nervous about payment issues after reading negative reviews. We brought plenty of cash and backup cards just in case. However, the front desk team was incredibly accommodating with every request. We almost cancelled due to the haze, but it cleared just in time for our ferry. It took 1 hour and 20 minutes by shuttle to reach the property. To our surprise, payment was seamless—we used YouTrip for everything without a hitch. We even extended our stay by four hours and loved our time on the beach. The dining was excellent, especially the room service, and breakfast had tons of variety. Our stay felt too short, and while cycling around is tiring, it’s a great way to explore if you know the paths. Definitely explore this property; you won’t regret it. A huge thanks to the team for being so responsive on WhatsApp, phone and email, We’ll definitely be back.