Taoyuan

Richelle Huang was a very good tourist guide. she speak English and very knowledgeable about their culture. she drove me all the way to New Taipei seaside to see all those beautiful rock formations with its most popular Queens head, we went to different temples too and Taipei 101. she was also my photographer. if you have a long layover in Taipei I recommend that you take the tour.

We had a tour with Paul, who was super nice, attentive and fun. He showed us around, took photos and drove carefully. Highly recommended for long layover.

This hotel is within walking distance of Laojie River Station (A22), the last stop on the Taoyuan Airport MRT. It's also close to the Zhongli Tourist Night Market. Although the facilities are a bit old, the atmosphere was calm and the cleaning was thorough. The front desk staff spoke very clear English. Since I had an early morning flight, I booked a taxi, and the fixed fare was 700 NTD.

Our stay this time was very satisfying. We arrived at the hotel in the early hours of the morning, and the front desk staff were still enthusiastic and efficient in helping us complete the check-in process, which made us feel very reassured after a long journey. There's a FamilyMart convenience store right near the hotel, so after checking in, we dropped off our luggage and went to buy a late-night snack, which was very convenient. The room was clean and tidy overall, and the environment was comfortable; our child slept very soundly. The hotel also provided breakfast the next morning, with a wide variety of choices to satisfy different tastes. Overall, whether it was the service, convenience, or accommodation quality, everything was satisfactory. It's a hotel worth recommending and staying at again.

The room was comfortable and bright, and the large bed easily accommodated two adults and one child. The three-part bathroom was very clean. The semi-open-air pool was both well-ventilated and shaded, so there was no need to worry about excessive sun exposure in the summer. There were diverse activities for children, and we had a very fulfilling two-day, one-night stay. Although the breakfast selection was a bit limited, it didn't detract from the overall experience. We'd love to stay here again!

The hotel offers many small activities, such as bingo, balloons, popcorn, and pirate hat DIY. We also happened to be there during the Dragon Boat Festival, so there was an egg-standing activity, which the children really enjoyed. All the staff members were very enthusiastic and friendly, and they proactively anticipated guests' needs. However, there were a few minor drawbacks. I stayed in room 335, and the showerhead in the bathroom ceiling was dripping, accidentally getting my clothes wet. There were very few electrical outlets in the room, and one of them was almost falling out. I thought there would be a feedback form to fill out after checking out, but there wasn't. Overall, though, it's still a good hotel.

Before this stay, I needed assistance with an order issue. I'm very grateful to the staff member who patiently understood the situation and actively helped resolve and communicate about it. Throughout the entire process, their attitude was very kind, professional, and empathetic, which greatly eased my initial worries. Although the order issue might not have been caused by the hotel, the staff member was still very willing to assist and tried their best to resolve it. This truly made me feel their customer-centric service spirit. I'd like to give this staff member a perfect score of 100. I hope the hotel can convey this appreciation to the frontline team. Thank you for your dedication and effort, and I look forward to staying again!

I really, really appreciate the room upgrade we got in this hotel. It's not only very near the TRA station but also near food places, near shopping places, and walking distance from the airport bus. The hotel ambiance is really superb, the lobby very, very spacious with lots of area to chill out or just have a nice chat. However, who needs it if the room itself is to-die for a staycation. Since our flight is at 10am and we have to catch the 7:55 bus to the airport, I woke up at 4am before check-out so that I can use the bathtub! Thanks, City Suites! I will be back because I need to explore Taoyuan area more!

The room is old. You must check the room door and the hairdryer. The first time I stayed, there was a bathtub, but the second time there wasn't. For an older hotel, there are quite a few breakfast options. Including hot and cold drinks from the refrigerator, there should be about ten choices. There are also cheese slices and ham slices, dinner rolls, butter rolls, garlic rolls, cream rolls, cream puffs, savory dishes, congee, toast, and fruit.