Bandung

The hotel is realy clean and new. The staffs are accommodating and kind. Also, we appreciate the guards helping us with our luggage. The receptionis has a youthful smile and vibe. I would love to stay here again next time. Cons is that the laundry is not free.

Overall, everything was satisfactory and met my expectations. However, there are a few minor areas for improvement: the hairdryer was unavailable, the bathtub drainage seemed slightly sluggish, and there is no direct elevator access from the parking area (requiring the use of stairs first). Thank you.

The staff were generally okay, but there were several issues during our stay. One major downside was that we were given a smoking room even though we were traveling with kids. During the booking process, there was no clear option to choose a non-smoking room (or perhaps it wasn’t obvious). Thankfully, the room didn’t smell too strongly of smoke, but I still had to use my own car diffuser to help reduce the odor. The staff also mentioned that bookings made through Klook are automatically assigned smoking rooms, which honestly doesn’t make much sense. Additionally, we requested soft-boiled eggs three times during breakfast, but each time the request was unsuccessful. We were given hard-boiled eggs instead. Overall, the stay was acceptable, but these issues were quite disappointing.

Favorite and #1 choice in Bandung. Well maintained and very clean, comfortable double beds, especially staying with kids. Breakfast and location is also excellent

During this trip to Bandung, I visited Tangkuban Perahu volcano and the Orchid Forest, which were the highlights I was most looking forward to. Meeting our driver, Yusuf, for this tour was the greatest stroke of luck on this trip. First, the car was incredibly clean and comfortable. Driver Yusuf spoke English fluently, so communication was perfect. He also had deep knowledge of Bandung, making him seem very professional and experienced throughout our journey. Especially on this tour, Tangkuban Perahu volcano was an unforgettable and special experience! Feeling the mysterious scenery of smoke rising between volcanic rocks and directly experiencing the heat of an active volcano was truly amazing. The Orchid Forest was a great place for a relaxing stroll. We also went to a cafe that Driver Yusuf recommended, and wow... it was truly a gallery, just as its name suggested. It was such a wonderful cafe. With Driver Yusuf, who was so kind and considerate throughout our journey, the mysterious Tangkuban Perahu volcano, and the lush Orchid Forest, everything about the day was perfect. For those planning a tour to Bandung, I highly recommend Driver Yusuf!

We enjoyed the tour and our guide, Mr. Ega is very good. He is always on time and behaves in a professional way. His communication skills are very good. He is highly recommended for this job and has done very well. Thank you.

It was kinda cloudy during sunrise, so we werent able to see actual sunrise. There's a steep incline to go up, hence travellers need to be reasonably fit or healthy to go up. Driver was helpful and friendly.