Hotéis em Bandung

The staff were generally okay, but there were several issues during our stay. One major downside was that we were given a smoking room even though we were traveling with kids. During the booking process, there was no clear option to choose a non-smoking room (or perhaps it wasn’t obvious). Thankfully, the room didn’t smell too strongly of smoke, but I still had to use my own car diffuser to help reduce the odor. The staff also mentioned that bookings made through Klook are automatically assigned smoking rooms, which honestly doesn’t make much sense. Additionally, we requested soft-boiled eggs three times during breakfast, but each time the request was unsuccessful. We were given hard-boiled eggs instead. Overall, the stay was acceptable, but these issues were quite disappointing.

The hotel is realy clean and new. The staffs are accommodating and kind. Also, we appreciate the guards helping us with our luggage. The receptionis has a youthful smile and vibe. I would love to stay here again next time. Cons is that the laundry is not free.

The location is strategic because it's close to Cihampelas. The room is quite spacious and clean, and the check-in/check-out process is fast. Breakfast is quite complete and delicious.

Overall, everything was satisfactory and met my expectations. However, there are a few minor areas for improvement: the hairdryer was unavailable, the bathtub drainage seemed slightly sluggish, and there is no direct elevator access from the parking area (requiring the use of stairs first). Thank you.