Bandung

We had Esrina as our private driver for our 2-day trip around Bandung, visiting Tangkuban Perahu, Kawah Domas, Kawah Putih, and Rengganis. She was incredibly friendly, helpful, and entertaining throughout the journey, making our trip enjoyable and stress-free. Esrina gave us excellent recommendations for delicious local food that was reasonably priced, which we really appreciated. She also shared useful tips on what to be careful about as foreign visitors, helping us feel more comfortable and safe during our trip. She was always punctual, professional, and made sure we had a great experience at every destination. We couldn't have asked for a better driver. I would definitely recommend Esrina to anyone visiting Bandung. She truly deserves 5 stars!

I used the service with Mr. Agus, he is very kind and polite. The best part is he is real local here so he know the places very well. Af first, I didn’t expect much caused it was unplanned trip, but it turns out that all the place I went are unforgettable, starting with Tangkuban Perahu, Orchids Forest park which I can bough a few cactus home, the Luwak coffee farm which changed my thought about making animal-crueling coffee. The last is the best, the Dahapati Resto… the best comfort oxtail soup that everyone should try… heals my souls..

the driver was helpful with our luggages, lucky there was only 10 of us so all out 12 luggages can fit. the transport was smooth and clean. he even turned on our music request on youtube .can book them again from Bandung to Jakarta city centre next time and skip the train!

I had arranged to pick up the vehicle with Mr. Farrel at the train station. I missed my train, causing a one-hour delay, but we maintained continuous contact via WhatsApp. The vehicle handover went smoothly. Since the scooter couldn't accommodate our large luggage, he also helped us book a Grab to temporarily store it at a motorcycle repair shop, allowing our trip to start without a hitch. The rental period was calculated as 48 hours from the time of pickup, which was very convenient. The service was exceptionally thoughtful and created unforgettable memories for our trip to Indonesia. Thank you.

Overall, everything was satisfactory and met my expectations. However, there are a few minor areas for improvement: the hairdryer was unavailable, the bathtub drainage seemed slightly sluggish, and there is no direct elevator access from the parking area (requiring the use of stairs first). Thank you.

The hotel is realy clean and new. The staffs are accommodating and kind. Also, we appreciate the guards helping us with our luggage. The receptionis has a youthful smile and vibe. I would love to stay here again next time. Cons is that the laundry is not free.

The staff were generally okay, but there were several issues during our stay. One major downside was that we were given a smoking room even though we were traveling with kids. During the booking process, there was no clear option to choose a non-smoking room (or perhaps it wasn’t obvious). Thankfully, the room didn’t smell too strongly of smoke, but I still had to use my own car diffuser to help reduce the odor. The staff also mentioned that bookings made through Klook are automatically assigned smoking rooms, which honestly doesn’t make much sense. Additionally, we requested soft-boiled eggs three times during breakfast, but each time the request was unsuccessful. We were given hard-boiled eggs instead. Overall, the stay was acceptable, but these issues were quite disappointing.

Favorite and #1 choice in Bandung. Well maintained and very clean, comfortable double beds, especially staying with kids. Breakfast and location is also excellent

The location is strategic because it's close to Cihampelas. The room is quite spacious and clean, and the check-in/check-out process is fast. Breakfast is quite complete and delicious.