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I enjoy my stay here, the room was clean, no bad smell, everyday they change your towel, everything you need like iron and adapter are available in the front desk, the staff was very friendly and helpful, no need to worry if you came early done the check in you can leave your belongings and explore Japan, they have wash room near the lobby you can change and freshen up if you came earlier than the check in, the location was near to Sensō-ji, skytree tower is visible already, ASAKUSA line train station is second away and Family mark too.. thank you for the good service.

helpful staff and easy to navigate around.. the room is clean and the store is nearby for a quick snack..they even have a place to keep the bags even after check out.

I love the atmosphere in this hotel. In the common area, you’ll see people from different countries. The staff are welcoming, accommodating and helpful. The interior looks so fun. My room is also sufficient enough. Not to small, not too big. It was clean. Everything in it is playful which I appreciated. I missed the bathtub though for hot tubs after a long day of battering your feet. Nevertheless, it is not a dealbreaker. I enjoyed my 5D4N stay overall. Will consider booking again for my next Tokyo trip. I love that it’s in Asakusa.

Ήταν πραγματικά μια υπέροχη εμπειρία, πήρα ένα δωμάτιο στον 16ο όροφο με θέα στο Σιντζούκου. Η εξυπηρέτηση ήταν επίσης εξαιρετική, όταν η μπανιέρα μου άρχισε να στάζει, το πρόβλημα αντιμετωπίστηκε αμέσως. Η εξυπηρέτηση ήταν πάντα εξαιρετικά φιλική και η καθαριότητα ήταν επίσης άριστη. Σε 10 λεπτά βρισκόμουν στον σταθμό Σιντζούκου και γύρω υπήρχαν επίσης 2 όμορφοι ναοί. Δίνω την πλήρη μου σύσταση, είμαι πολύ ικανοποιημένος και θα χαρώ να ξαναέρθω.

good services nice staff，the room is clear and tidy up everyday， the staff helpful when I need keep the luggage in their room, they send back my luggage’s to my room very quickly，this is the best hotel in Tokyo. The location near food shop, shopping mall and easy enjoy the meal in midnight.

AAA+++ Excellent location, spacious rooms, friendly staff, great amenities. Our stay here was an excellent experience. Ikebukuro is a nice suburb and a stone's throw from famous tourist locations. The hotel is directly connected to Sunshine Mall so you can shop till you drop. We'll definitely stay here again.

this is an extra day for us. they allowed us to stay in the room, for this day. not requiring us to check out prior to check in. very friendly staff at the reception. can understand english language.

The service was friendly and the location of the accommodation was great. The room is not cleaned every day. (Daily cleaning, towel exchange, or both × can be selected according to customer's request). I thought there was a smell in the bathroom on the first day (I asked for it to be cleaned every day), but it was fine from the second day. I think this is the first time I've experienced such a large size hotel in Japan, so I was satisfied, and there are various disposable items such as toothbrushes, so you don't have to prepare and bring them. Oh! Check-out is at 11 o'clock ㅠㅠ I forgot, so they called the room. I was over 1 hour, so I paid an additional 1,000 yen. The limousine transfer was also good, so I am thinking of staying again when I come to Shinjuku, Tokyo next time.

this hotel is literally just across akihabara station. it is very strategically located with malls, cafe, restaurant all over it. the area is also safe to walk at night. as for the hotel itself, the staffs are friendly and welcoming. the hotel buffet breakfast is also great with salmon sashimi. room is compact and simple but that is expected from a 3 star hotel. overall i hv a great stay at this hotel.