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AAA+++ Excellent location, spacious rooms, friendly staff, great amenities. Our stay here was an excellent experience. Ikebukuro is a nice suburb and a stone's throw from famous tourist locations. The hotel is directly connected to Sunshine Mall so you can shop till you drop. We'll definitely stay here again.

Every time I return to Japan for a temporary visit, I always go there. It's directly connected to Haneda Airport Terminal 3, so I can walk there right after arriving. It's also convenient when returning to Taiwan, as I can relax at the hotel until the last minute. The hot springs and bedrock baths are great for unwinding after work and returning to the hotel. There are many restaurants within the facility, so I can try a different one each day, which is great for enjoying various foods during my temporary stay in Japan.

hotel location:Hotel location is near the metro and nearby have shops and restaurants. transport access:Near metro station and convenient to go anywhere by metro. service:Hotel staff are nice and helpful. My frequent stay in this hotel when I am at Tokyo.

the hotel has a good location very near the subway station. the staff are friendly. although the room was so small but it worth the price very affordable.

Amazing hotel with incredible amenities. Wish we had stayed longer to fully enjoy. Well centered, incredible restaurants, konbinis, bar, amazing hospitality and connected directly to shinjuku south entrance for transport and keio mall, what more is there to be said!!!

The location is fantastic, directly in the heart of Shinjuku Station. Within walking distance, there are many convenience shops, eateries, shopping malls, including a big Takashimaya department store, and a flagship Tokyu Hands. This is also very near the Shinjuku Gay district, which has many clubs and places.

Keio Plaza is located close to various shopping malls & a short walk from the Shinjuku Train station. Taking a taxi to and from the hotel is very convenient. The only complaint I have is not about the hotel but the final charges by Klook for the 3 night stay! When I originally made reservations through Klook, the price quoted/confirmed was USD 765.83 (approx. SGD 980.80) with a note that I will be billed on July 27, 2026 and that the charge will be based on $765.83. But to my surprise when I received the bill on July 27, 2026, I was charged SGD 1036.73 with a note that this amount is based on USD 804.15, an additional USD 38.32 or SGD 55.93 that I do not know how Klook came up with? Is it normal for Klook to increase or change their quoted prices after they confirmed with their clients? Can someone at Klook provide me with a legitimate reason for the additional charges and if there isn’t any legitimate reason for the additional charges, kindly provide me a refund and an apology!

I really enjoyed my stay here. The location is super convenient. It’s near the JR Kinshicho Station and walking distance to malls, restaurants & convenience stores, so everything you need is nearby. The room is a bit small but that’s pretty normal in Tokyo. It was very clean and comfortable. What I loved the most was the complimentary amenity bar in the lobby. They were so generous with the free amenities, which was such a nice touch. I’d definitely stay here again!

Located in the heart of bustling Shinjuku, the Shinjuku Granbell Hotel offers well-equipped rooms and a prime, convenient location. Its rooftop bar and restaurant boast stunning city skyline views, perfect for unwinding in the evening. The hotel rooms are a bit small; with two single beds, it's quite difficult to fully open a 24-inch suitcase on the floor.