Batu Ferringhi

The banana boat and donut ride were really fun and exciting. There was no long queue, so we didn’t have to wait much. The staff were friendly, and the whole experience was enjoyable. A great activity to try!

Hade en underbar upplevelse. Personalen var så professionell och fick mig att känna mig trygg. Eftersom ett annat företag höll på med parasailing, rådde han mig att vänta då vinden var så stark. Du behöver aldrig oroa dig för säkerheten om du bokar här.

Det var en enastående upplevelse med okomplicerad kommunikation med reseledaren angående upphämtningen. De besökta områdena (Penang Hill med bergbanan samt Kek Lok Si-templet) var imponerande. Särskilt runt nyårsfirandet var templet smyckat med många lyktor. Det finns så mycket att upptäcka och se, man skulle kunna spendera en hel dag där. Det var helt enkelt fantastiskt! På vägen tillbaka kan man också bli avsläppt vid ett Hawker-center för lunch istället för att åka hungrig tillbaka till hotellet.

För oss var upplevelsen rolig! En lärare till oss fyra... perfekt för en engångsgrej... om du bestämmer dig för att lägga till fler mönster på ringen tillkommer extra kostnader!! Studion ser också estetisk ut...

excellent private tour. itinerary could be customised. covered many places by car. ate laksa, buns, curry puff, coconut, and msw durian. special mention to the wong durian house which is a must attraction for durian lovers. visited local hawker centre, penang hill (by vertical tram), and lotus hypermarket.

Made booking but operator did not have any info of the booking. only after going through the trouble of sending the receipt and booking details from klook to the operator's WhatsApp then they proceeded. So do make sure to send the booking details to operator via WhatsApp or email to get a confirmation. Alternatively, just purchase the tickets at their boot (slightly cheaper there). Other that booking issue, staff were friendly and the parasailing experience was fun!

Hotel ambience & amenities were truly top notch and made our stay feel relaxing and memorable. However, the check-in process was quite slow. Prior to arrival, I had emailed regarding my room request for a garden access room as this was our celebration staycation, and the team did reply mentioning a cake arrangement too. Unfortunately, upon arrival, the arrangements discussed earlier were not there 🥲 The playroom helpers were incredibly attentive and caring towards my son. Huge kudos to Aunt Bella, Mariam, Zubaidah & Norliza for making Noah’s experience extra special — he truly enjoyed every activity provided and already wants to come back again with his little brother 🤍 Special thanks too to the friendly chef/kitchen crew we met at the lobby for recommending dinner spots to my father-in-law, as well as the pool and in-room service team for the warm hospitality. My son absolutely loved the reptile show too!

breakfast: variety of food cleanliness:5 star hotel location: took 1 hr for 19km journey, traffic jam due to public holiday service: good, staff are friendly

Everything is good. It’s just that when we call for the luggage pick-up from the room. The call wasn’t pick up.