Batu Ferringhi

Hotel ambience & amenities were truly top notch and made our stay feel relaxing and memorable. However, the check-in process was quite slow. Prior to arrival, I had emailed regarding my room request for a garden access room as this was our celebration staycation, and the team did reply mentioning a cake arrangement too. Unfortunately, upon arrival, the arrangements discussed earlier were not there 🥲 The playroom helpers were incredibly attentive and caring towards my son. Huge kudos to Aunt Bella, Mariam, Zubaidah & Norliza for making Noah’s experience extra special — he truly enjoyed every activity provided and already wants to come back again with his little brother 🤍 Special thanks too to the friendly chef/kitchen crew we met at the lobby for recommending dinner spots to my father-in-law, as well as the pool and in-room service team for the warm hospitality. My son absolutely loved the reptile show too!

Twas a great experience during our holiday on 31aug -1 sep at GSR. We are very pleasing and super grateful for mega warm service being attended by all staffs. Checkin handle very smooth even during school holidays, and serve with ice cream. We are also very satisfied with marvelous buffet dinner by Chefs. The environments so peaceful and the amenities. Hopefully to come again next trip. Thanks Shangri-la Golden Sands Resort

සියල්ල හොඳයි. කාමරයෙන් ගමන් මලු රැගෙන යාමට අප ඇමතූ විට, ඇමතුම භාර ගත්තේ නැහැ.

We had a pleasant stay at Hard Rock Hotel Penang. The hotel is nice and our room had a beautiful sea view. The breakfast was also a highlight a lots of choices and everything was good. However, around half of the hotel was under renovation during our stay, so there was some construction activity. We understand that this is temporary and look forward to seeing the hotel once the renovation is completed. Overall, we enjoyed our stay and would definitely return again after the renovation is done!

friendly Staff the room is big and clean I sleep very well thank you to check in me early

Book it! The guide was amazing at explaining the history of the Penang hill, the difference in Buddhist practices, local culture and temples history. I would have not appreciated the location as deeply without this explanation. definitely worth it.

Our driver and tour guide, William, was very attentive. He explained everything to us and adjusted the itinerary based on our group's age and preferences, whether we wanted to walk more or just focus on taking photos at key spots. He even offered to take pictures for us with his phone at scenic areas, so we didn't necessarily have to buy photos from the attractions. Overall, the experience was comfortable and relaxed. The seafood dinner looked okay, but it turned out to be incredibly fresh and delicious, exceeding our expectations. The congee was also very tasty, but we couldn't finish it all, which felt a bit wasteful, as they served a full table's worth of food for just four of us. 👍👍👍

super fun!!!!! we also went for the donut ride after parasailing 🪂 fuss free, and they had our booking too!

10/10 would repeat again. The customer services replying so fast! we got assistance from the staff. Everything went smoothly