Batu Ferringhi

The banana boat and donut ride were really fun and exciting. There was no long queue, so we didn’t have to wait much. The staff were friendly, and the whole experience was enjoyable. A great activity to try!

Had wonderful experience. The staff was so proffessional and made me feel safe. Since other company were doing parasailing, he advised me to wait since the wind was so strong. Never have to worry about safety if you book here.

It was an extraordinary experience with straightforward communication with the tour guide for pickup. The areas visited (Penang Hill with the funicular railway and the Kek Lok Si Temple) were impressive. Especially around the time of the New Year festival, the temple was decorated with many lanterns. There is so much to discover and see, you could spend a whole day there. It was simply great! On the way back, you can also be dropped off at a Hawker center for lunch instead of returning to the hotel hungry.

For us the experience was fun ! 1 teacher to 4 of us….great for a 1 time thing… if you decide to add more designs on to the ring it comes with extra costs!! the studio looks aesthetic too…

excellent private tour. itinerary could be customised. covered many places by car. ate laksa, buns, curry puff, coconut, and msw durian. special mention to the wong durian house which is a must attraction for durian lovers. visited local hawker centre, penang hill (by vertical tram), and lotus hypermarket.

Made booking but operator did not have any info of the booking. only after going through the trouble of sending the receipt and booking details from klook to the operator's WhatsApp then they proceeded. So do make sure to send the booking details to operator via WhatsApp or email to get a confirmation. Alternatively, just purchase the tickets at their boot (slightly cheaper there). Other that booking issue, staff were friendly and the parasailing experience was fun!

Hotel ambience & amenities were truly top notch and made our stay feel relaxing and memorable. However, the check-in process was quite slow. Prior to arrival, I had emailed regarding my room request for a garden access room as this was our celebration staycation, and the team did reply mentioning a cake arrangement too. Unfortunately, upon arrival, the arrangements discussed earlier were not there 🥲 The playroom helpers were incredibly attentive and caring towards my son. Huge kudos to Aunt Bella, Mariam, Zubaidah & Norliza for making Noah’s experience extra special — he truly enjoyed every activity provided and already wants to come back again with his little brother 🤍 Special thanks too to the friendly chef/kitchen crew we met at the lobby for recommending dinner spots to my father-in-law, as well as the pool and in-room service team for the warm hospitality. My son absolutely loved the reptile show too!

breakfast: variety of food cleanliness:5 star hotel location: took 1 hr for 19km journey, traffic jam due to public holiday service: good, staff are friendly

Everything is good. It’s just that when we call for the luggage pick-up from the room. The call wasn’t pick up.