Passeios por Auschwitz-Birkenau State Museum

visited late Nov, very heavy snow that day. drive was comfortable. Had to wait 2 hrs in the snow for the 8am slot. was very crowed. driver told us to take a train back at our own expense coz she had to wait to bring back other guest. She dropped us at the krakow train station. Trip was definitely still worth it.

We booked our tour for 9:30 AM; the night before, we received a text saying there might not be a guide and we could cancel or accept 3-4 AM instead with a complimentary lunchbox! We were obviously not at all happy and reluctantly accepted 4 AM. We then received a text after some time confirming they now had a guide for us and arranged our pick-up for 6:25 AM, which was better. Pick-up was on time, and once we arrived at the minibus at a different point, we left at 6:40 AM, arriving at Auschwitz around 8 AM. Once parked, we were given our tickets/passes and went through security and met with our tour guide, Daria. Daria was amazing! She spoke slowly and clearly and really knew her stuff. She was able to answer questions too. After Part 1 Auschwitz, we had a short break for lunch, which we were very surprised at as the lunchbox was very good! Fresh sandwich, cake, chocolate bar, water, juice, and fruit; perfect👌 Then off to Part 2 Birkenau. It was all in all a very good tour and worth every penny!

We booked on Klook with KrakowDirect. The driver MATT was fantastic. The Salt Mines were great and the guide there was really good. Auschwitz was an experience, and the guide was good for Auschwitz I. Unfortunately for Auschwitz II-Birkenau, the weather suggested it was going to rain, and she clearly didn’t want to be out for it (even though the other tour guides were continuing). As such, she cut the trip short and only took us to the women’s barracks, cutting the tour time down to a meagre 20-30mins. Twice she asked if we all just wanted to leave and not do the tour, several of us objected and asked about going by ourselves, and she said it was up to us. We did go alone, which meant we had to experience the monument without the guide’s knowledge and insight.

This was my first solo trip to Poland. I was debating whether to go until the day before, thinking I might not get another chance, so I looked for a tour. Of course, there were no openings anywhere the day before, and I had given up when I found this tour on Klook! What's more, there were tours departing every hour from 7 AM to 2 PM, which was incredibly lucky. I received the voucher immediately after booking, and it specified the meetup location: across the road from the Mercure Hotel. I was picked up at 9 AM. On the day, I was the only person. I got into the car and was driven to Auschwitz, which took 1.5 hours. The driver's driving was very careful. Upon arrival, the driver handed me a paper ticket, and I went to the counter. Here, I received a sticker. The sticker indicated the guide's language and time. Mine was for the 10:45 AM English session. I said goodbye to the driver before the security check. We could communicate via WhatsApp. When I informed him that the tour had ended, he came to pick me up right away. The tour was a group of about 20 people, walking through Auschwitz and Birkenau. We traveled between Auschwitz and Birkenau by free shuttle bus. After visiting Auschwitz, there was a 15-minute break, where I used the restroom. It was quite crowded for women, so it was a close call. I was the only solo participant on the tour. Coincidentally, I was also the only Asian person. The guide explained everything in a consistently calm manner. There were no flashy presentations or videos. However, what happened there could be understood from the pictures, photographs, personal belongings, and remaining buildings. Photos and videos were allowed. There were some restricted areas, so I recommend listening carefully to the guide's explanations and visiting with respect. Since there's a lot of walking, comfortable shoes, rain gear, and water are essential. It was early July, but it was cold, so I also recommend bringing a jacket. On the way back, the driver asked where I wanted to be dropped off (perhaps because I was alone?). I was dropped off at the same kiss & ride as the pick-up, and then I explored the Old Town before heading back. If you're coming to Poland, I highly recommend visiting. You can participate alone; in fact, I think going alone is better as you can engage with the experience more earnestly without idle chatter.

Great experience. Please remember to bring an umbrella and some fan during summer. The second part of the tour has no shade at all

if you have a limited amount of time in Krakow, this tour is well worth it. I had 3 days in town and this one tour hit 3 items I wanted to do. If you have a bit longer, id recommend spreading the tours out. After Aushwitz, doing Birkenau right after was very heavy. The information was heartbreaking and somber- by the time we got to the Salt mines, I was already so tired. Highly recommend this tour. Staff was very friendly, punctual and accommodating. These tickets also get you to the front of every line, which is a plus!

It was overall a shocking experience but I think it's totally worth a visit. We started quite early at 8am so I felt quite tired during the whole experience. You can order a lunch box with the agent if you want. The guide was knowledgeable but she spoke quite fast with an accent. I'd recommend to people who like history and want to see it for themselves, however horrifying experience it was.

Patryk is a fantastic driver! Very considerate and responsible in driving everyone back to their original hotels.