Xinjiang

I've returned from my 10-day trip to Xinjiang. I booked my own flights but had no idea about the itinerary, so I contacted Klook. They responded very quickly. After the customer service representative asked about my general requirements, they helped me create an itinerary. I was satisfied with the accommodations they arranged. Before departure, the concierge arranged for our driver, Master Liu. Master Liu took great care of us throughout the trip, helping us with any needs we had. He also paid attention to the surroundings while driving, and whenever he saw a beautiful view, he would let us stop to take photos. The concierge also reminded us each night about the next day's itinerary and what to pay attention to. They also monitored local weather and traffic conditions. When bad weather was anticipated, they discussed it with us in advance and suggested changes to the itinerary, ultimately helping us avoid heavy snow and road closures on the Duku Highway. 👍🏻

Our first trip to Ili, Xinjiang, an eight-day, seven-night journey, has come to a perfect end. The scenery along the way was absolutely stunning, and the entire experience was fantastic. I sincerely thank Klook's travel consultant for planning the trip, and our tour leader Liu Zhou and concierge Yu Shan for their thoughtful care throughout! Our tour leader, Liu Zhou, was professional and meticulous. At each scenic spot, he provided detailed explanations of the local customs and culture. He even proactively took us to lesser-known attractions not on our itinerary, which led to many wonderful surprises. Every day, he prepared fresh fruit, including sweet and soft 'Old Man' melons, pre-cut and distributed to everyone – such heartwarming attention to detail. The distances between attractions in Xinjiang are long, with many winding mountain roads. Liu Zhou's driving skills were steady and experienced, earning a thousand thumbs up! We never felt tired even during long drives, and we felt completely safe the entire time. Our online concierge, Yu Shan, was also very responsible, providing daily updates on the next day's itinerary in advance and carefully reminding us about important travel considerations like clothing, sun protection, and road conditions. Both of them provided attentive companionship throughout the trip, making it worry-free and pleasant. This Ili trip was comfortable and unforgettable, and I highly recommend it!

Henting og avreise var i rute. Den lokale guiden forklarte også tilleggsutgifter og ruten ganske tydelig. Etter ankomst til Tianchi-sjøen i Tianshan-fjellene var det god tid, og utsikten var vakker... Etterpå var vi tilbake i byen i tide, noe som er veldig praktisk for de som ønsker å delta på en dagstur...

This tour is a good introduction to North Xinjiang for first-time visitors. However, be prepared for long hours on the road. That said, the overall experience depends a lot on the driver-guide. I didn't appreciate being directed to expensive restaurants instead of being given a choice. On my last day, the airport driver insisted I leave the hotel early because of traffic but there was none. I arrived at the airport 3.5 hours before my flight, apparently because the driver had another booking. Overall, the scenery made the trip worthwhile, but I hope the company gives guests more flexibility and puts customers' convenience first.

this tour is rslly worth to buy. tour guide,agent are helpfull. this tour complete my journey in xinjiang. you must buy this package❤️.additional fee for camel ride&offroad car are worth it , because these experience are amazing. thanks to tour guide help me with documentation, her skill of taking our video with handphone like using drone👍👍

Jeg anbefaler denne private turen på det sterkeste; på 9 dager fikk vi oppleve skjønnheten i Xinjiang. Jeg bearbeider fortsatt hvor uvirkelige stedene er. Er også virkelig takknemlig for den mest imøtekommende og tålmodige sjåføren, Mr. Lee. Til tross for språkbarrieren følte vi oss veldig godt ivaretatt av ham.

Our six-day trip to Southern Xinjiang concluded perfectly. The beautiful and majestic scenery of the Pamir Plateau speaks for itself. We were incredibly lucky to meet our treasure of a driver, Brother Yang, also known as Brother Eggplant. His driving skills were excellent and steady, and he planned our route efficiently, saving us time. He navigated the Panlong Ancient Road and Tasha Ancient Road smoothly and safely, making us feel completely secure. He was humble and patient, never rushing us, and was very knowledgeable about the local customs and culture. We had wonderful conversations together. Next time we visit, we'll definitely look for him again, haha!

We truly appreciate the travel agency's service in Southern Xinjiang. Our guide, Xiao Hui, was incredibly attentive, keeping us updated daily on our itinerary and important details via WeChat. Our driver, Ya Dong, was excellent; he was completely accommodating to our frequent requests to stop for photos, even though it affected his schedule and rest time, and he never complained. He also took us to try delicious and affordable local food. The airport transfer driver, Xiao Huang, was very punctual and engaging. The only area for improvement was the late communication regarding the itinerary contact person. We only received notification from Southern Xinjiang two days before departure. I tried to contact Klook, but it was difficult to find their contact information. It would be much better to receive this information a week before departure, as it allows for proper planning. Overall, I would recommend this tour to friends. All the attractions we visited were absolutely stunning.