Sin-ťiang

Our first trip to Ili, Xinjiang, an eight-day, seven-night journey, has come to a perfect end. The scenery along the way was absolutely stunning, and the entire experience was fantastic. I sincerely thank Klook's travel consultant for planning the trip, and our tour leader Liu Zhou and concierge Yu Shan for their thoughtful care throughout! Our tour leader, Liu Zhou, was professional and meticulous. At each scenic spot, he provided detailed explanations of the local customs and culture. He even proactively took us to lesser-known attractions not on our itinerary, which led to many wonderful surprises. Every day, he prepared fresh fruit, including sweet and soft 'Old Man' melons, pre-cut and distributed to everyone – such heartwarming attention to detail. The distances between attractions in Xinjiang are long, with many winding mountain roads. Liu Zhou's driving skills were steady and experienced, earning a thousand thumbs up! We never felt tired even during long drives, and we felt completely safe the entire time. Our online concierge, Yu Shan, was also very responsible, providing daily updates on the next day's itinerary in advance and carefully reminding us about important travel considerations like clothing, sun protection, and road conditions. Both of them provided attentive companionship throughout the trip, making it worry-free and pleasant. This Ili trip was comfortable and unforgettable, and I highly recommend it!

I've returned from my 10-day trip to Xinjiang. I booked my own flights but had no idea about the itinerary, so I contacted Klook. They responded very quickly. After the customer service representative asked about my general requirements, they helped me create an itinerary. I was satisfied with the accommodations they arranged. Before departure, the concierge arranged for our driver, Master Liu. Master Liu took great care of us throughout the trip, helping us with any needs we had. He also paid attention to the surroundings while driving, and whenever he saw a beautiful view, he would let us stop to take photos. The concierge also reminded us each night about the next day's itinerary and what to pay attention to. They also monitored local weather and traffic conditions. When bad weather was anticipated, they discussed it with us in advance and suggested changes to the itinerary, ultimately helping us avoid heavy snow and road closures on the Duku Highway. 👍🏻

Our driver was absolutely amazing! Throughout our nine-day trip in Urumqi, he was incredibly thoughtful and attentive. From arranging long drives to proactively reminding us about weather changes and helping with everything along the way, he took care of every detail, making us feel very safe and comfortable. What touched me most was on the last day when I carelessly lost my personal belongings and panicked. Thankfully, the driver remained calm and immediately helped contact people and search for them, eventually finding them for me! His sense of responsibility and kindness truly went above and beyond the duties of a typical driver. I wholeheartedly recommend him to anyone visiting Xinjiang; he will definitely make your trip even more heartwarming!

Our trip to Northern Xinjiang was truly wonderful and relaxing! I have to give a big shout-out to Master Ma Xiaole and our travel butler, Xiao Fu; both of them were incredibly reliable and thoughtful! Master Xiaole took such meticulous care of us throughout the journey. He always proactively helped us with our luggage when getting in and out of the car, no matter how much we had. He's such a great person. At every hotel, he would specifically help us check the room's facilities to ensure everything was in order before letting us settle in. His attention to detail was incredible, making us feel completely safe and secure! Xiaole also has a fantastic personality—he's cheerful and enthusiastic. We had so much fun chatting and laughing along the way; there was never an awkward or dull moment. He was also incredibly kind and helped us take many beautiful photos. At each location, he recommended many delicious local eateries and fun places that even locals frequent! I also have to commend our travel butler, Xiao Fu; she was truly meticulous and warm-hearted! She constantly sent us various practical travel tips throughout the trip, always checking in on us. She would even remind us in advance about local temperature changes so we could adjust our clothing accordingly, which was incredibly thoughtful. When we encountered issues with our accommodation during the trip, Xiao Fu responded very quickly. She immediately helped us contact the local accommodation, patiently communicated and understood the situation, and handled everything promptly and securely. She was always thinking of us! We were so lucky to have met Master Xiaole and the thoughtful butler Xiao Fu on this trip. We felt so relaxed and happy! For our next grassland adventure, I'll definitely be looking to travel with them again in Northern Xinjiang!

Our six-day trip to Southern Xinjiang concluded perfectly. The beautiful and majestic scenery of the Pamir Plateau speaks for itself. We were incredibly lucky to meet our treasure of a driver, Brother Yang, also known as Brother Eggplant. His driving skills were excellent and steady, and he planned our route efficiently, saving us time. He navigated the Panlong Ancient Road and Tasha Ancient Road smoothly and safely, making us feel completely secure. He was humble and patient, never rushing us, and was very knowledgeable about the local customs and culture. We had wonderful conversations together. Next time we visit, we'll definitely look for him again, haha!

Vrelo odporúčam túto súkromnú prehliadku, za 9 dní sme si dokázali vychutnať krásu Sin-ťiangu. Stále spracovávam, aké neskutočné sú tie miesta. Som tiež veľmi vďačná za veľmi ústretového a trpezlivého vodiča, pána Leeho, napriek jazykovej bariére sme sa vďaka nemu cítili veľmi dobre postaraní.

Our driver, Yang Wei, was absolutely fantastic! Incredibly and super good!!! He helped us carry all sorts of luggage, drove very steadily without any discomfort along the way, took us to clean restrooms, and on top of the itinerary, he told us where the scenery was less crowded and more beautiful. He took very nice photos for us and, knowing we were from Guangdong, quietly adjusted the playlist to be more youthful and Cantonese. On the last day, he even remembered our coffee preferences and bought us coffee (touched TUT) and drinks! He took care of us along the way in a subtle and thoughtful manner. We are truly very, very grateful! The overall itinerary was well-arranged, and all the items mentioned in the order were fulfilled. There was a mistake with the accommodation one night by the local travel agency, but they provided compensation. We hope that future communication can be more careful.

This trip allowed me to appreciate the magnificent scenery of nature. However, please be aware that symptoms of altitude sickness may occur. Our driver, Ma Lei, was truly a remarkable person—my gratitude towards him is beyond words. I felt incredibly honored to travel with him. Ms. Kaixin, who was in charge of picking us up at the airport, welcomed us like family and took care of us until the end of our trip. The hotel was also excellent. Overall, the trip was very well-organized; Ms. Kaixin, driver Ma Lei, and the manager who oversaw the entire trip were all outstanding.

We truly appreciate the travel agency's service in Southern Xinjiang. Our guide, Xiao Hui, was incredibly attentive, keeping us updated daily on our itinerary and important details via WeChat. Our driver, Ya Dong, was excellent; he was completely accommodating to our frequent requests to stop for photos, even though it affected his schedule and rest time, and he never complained. He also took us to try delicious and affordable local food. The airport transfer driver, Xiao Huang, was very punctual and engaging. The only area for improvement was the late communication regarding the itinerary contact person. We only received notification from Southern Xinjiang two days before departure. I tried to contact Klook, but it was difficult to find their contact information. It would be much better to receive this information a week before departure, as it allows for proper planning. Overall, I would recommend this tour to friends. All the attractions we visited were absolutely stunning.