Ürümqi

The itinerary included punctual pick-up and departure. The local guide was very clear about the optional activities and the route. We had ample time at Tianchi Lake in Tianshan, and the scenery was beautiful. After the tour, we returned to the city on time. This is quite convenient for those looking to join a day trip.

This tour is really worth buying. The tour guide and agent were helpful. This tour completed my journey in Xinjiang. You must buy this package ❤️. The additional fees for the camel ride and off-road car are worth it, because these experiences are amazing. Thanks to the tour guide for helping me with documentation; her skill in taking our video with a handphone was like using a drone 👍👍

I've returned from my 10-day trip to Xinjiang. I booked my own flights but had no idea about the itinerary, so I contacted Klook. They responded very quickly. After the customer service representative asked about my general requirements, they helped me create an itinerary. I was satisfied with the accommodations they arranged. Before departure, the concierge arranged for our driver, Master Liu. Master Liu took great care of us throughout the trip, helping us with any needs we had. He also paid attention to the surroundings while driving, and whenever he saw a beautiful view, he would let us stop to take photos. The concierge also reminded us each night about the next day's itinerary and what to pay attention to. They also monitored local weather and traffic conditions. When bad weather was anticipated, they discussed it with us in advance and suggested changes to the itinerary, ultimately helping us avoid heavy snow and road closures on the Duku Highway. 👍🏻

Our first trip to Ili, Xinjiang, an eight-day, seven-night journey, has come to a perfect end. The scenery along the way was absolutely stunning, and the entire experience was fantastic. I sincerely thank Klook's travel consultant for planning the trip, and our tour leader Liu Zhou and concierge Yu Shan for their thoughtful care throughout! Our tour leader, Liu Zhou, was professional and meticulous. At each scenic spot, he provided detailed explanations of the local customs and culture. He even proactively took us to lesser-known attractions not on our itinerary, which led to many wonderful surprises. Every day, he prepared fresh fruit, including sweet and soft 'Old Man' melons, pre-cut and distributed to everyone – such heartwarming attention to detail. The distances between attractions in Xinjiang are long, with many winding mountain roads. Liu Zhou's driving skills were steady and experienced, earning a thousand thumbs up! We never felt tired even during long drives, and we felt completely safe the entire time. Our online concierge, Yu Shan, was also very responsible, providing daily updates on the next day's itinerary in advance and carefully reminding us about important travel considerations like clothing, sun protection, and road conditions. Both of them provided attentive companionship throughout the trip, making it worry-free and pleasant. This Ili trip was comfortable and unforgettable, and I highly recommend it!

This tour is a good introduction to North Xinjiang for first-time visitors. However, be prepared for long hours on the road. That said, the overall experience depends a lot on the driver-guide. I didn't appreciate being directed to expensive restaurants instead of being given a choice. On my last day, the airport driver insisted I leave the hotel early because of traffic but there was none. I arrived at the airport 3.5 hours before my flight, apparently because the driver had another booking. Overall, the scenery made the trip worthwhile, but I hope the company gives guests more flexibility and puts customers' convenience first.

I highly recommend this private tour. In 9 days, we were able to appreciate the beauty of Xinjiang. I am still processing how unreal the places are. I am also truly grateful to the most accommodating and patient driver, Mr. Lee. Despite the language barrier, we felt very well taken care of by him.

Team leader Yang Wei is absolutely amazing! Incredibly, super good!!! He helped us carry all our messy luggage, drove very steadily with no discomfort at all along the way, took us to clean restrooms, and on top of the itinerary, he would tell us where the scenery was less crowded and more beautiful. He took really great photos for us, and knowing we were from Guangdong, he quietly adjusted the music playlist to be younger and more Cantonese. On the last day, he even remembered our coffee preferences and treated us to coffee (so touching, TUT) and drinks! He took care of us subtly and thoughtfully throughout the trip. We are truly, truly, truly grateful! The overall itinerary was reasonable, and all items mentioned in the booking were fulfilled. There was one night where the local travel agency made a mistake with the accommodation, but they provided compensation. We hope future arrangements will be more meticulous.

Initially, I was hesitant because there was only one review. However, the service I received exceeded all my expectations. Deng Deng provided truly outstanding service—fast responses, excellent communication, detailed information, and a strong sense of responsibility. My tour package was upgraded, the hotel accommodations were all excellent, the van was comfortable, and the driver was friendly and experienced. As a Muslim traveler, my meal allowance was refunded, which I greatly appreciated. This was truly an affordable tour package that delivered an extraordinary and unforgettable experience.

非常精彩、轻松愉快的新疆之旅。我们的领队索皓胤真是太棒了——驾驶技术优越，办事周到（多亏了他的帮助才顺利解决了我行李延误的问题）。行程安排得非常完美，特别喜欢这种小团旅行的方式可以悠闲地游览景点。行程中包含的住宿也干净舒适。强烈推荐！👍🏻👍🏻👍🏻