Ürümqi

The itinerary included punctual pick-up and departure. The local guide was very clear about the optional activities and the route. We had ample time at Tianchi Lake in Tianshan, and the scenery was beautiful. After the tour, we returned to the city on time. This is quite convenient for those looking to join a day trip.

This tour is really worth buying. The tour guide and agent were helpful. This tour completed my journey in Xinjiang. You must buy this package ❤️. The additional fees for the camel ride and off-road car are worth it, because these experiences are amazing. Thanks to the tour guide for helping me with documentation; her skill in taking our video with a handphone was like using a drone 👍👍

I've returned from my 10-day Xinjiang trip. I booked my own flights, but had no idea about the itinerary, so I inquired with Klook. Their response was very quick, and after the customer service representative asked about my general requirements, they helped me create an itinerary. I was satisfied with the accommodations arranged. Before departure, the concierge arranged for driver Master Liu, who took great care of us throughout the trip. He helped us with any requests we had, and while driving, he would pay attention to the surroundings. If he saw a beautiful view, he would let us stop to take photos. The concierge also reminded us every night about the next day's itinerary and what to pay attention to. They also monitored local weather and traffic conditions. When bad weather was expected, they discussed it with us in advance and proposed changes to the itinerary, ultimately helping us avoid heavy snow and road closures on the Duku Highway. 👍🏻

This tour is a good introduction to North Xinjiang for first-time visitors. However, be prepared for long hours on the road. That said, the overall experience depends a lot on the driver-guide. I didn't appreciate being directed to expensive restaurants instead of being given a choice. On my last day, the airport driver insisted I leave the hotel early because of traffic but there was none. I arrived at the airport 3.5 hours before my flight, apparently because the driver had another booking. Overall, the scenery made the trip worthwhile, but I hope the company gives guests more flexibility and puts customers' convenience first.

I highly recommend this private tour. In 9 days, we were able to appreciate the beauty of Xinjiang. I am still processing how unreal the places are. I am also truly grateful to the most accommodating and patient driver, Mr. Lee. Despite the language barrier, we felt very well taken care of by him.

Initially, I was hesitant because there was only one review. However, the service I received exceeded all my expectations. Deng Deng provided truly outstanding service—fast responses, excellent communication, detailed information, and a strong sense of responsibility. My tour package was upgraded, the hotel accommodations were all excellent, the van was comfortable, and the driver was friendly and experienced. As a Muslim traveler, my meal allowance was refunded, which I greatly appreciated. This was truly an affordable tour package that delivered an extraordinary and unforgettable experience.