Ürümqi

Voltei da minha viagem de 10 dias a Xinjiang. Reservei as passagens aéreas por conta própria, mas não tinha ideia do itinerário, então consultei a Klook. A resposta foi muito rápida, e depois que o atendimento ao cliente perguntou sobre minhas necessidades gerais, eles me ajudaram a montar um itinerário. Fiquei satisfeita com as acomodações arranjadas. Antes da partida, o mordomo providenciou o motorista, Mestre Liu, que cuidou muito bem de nós durante toda a viagem, ajudando-nos com todas as nossas necessidades. Durante a viagem, ele também prestava atenção ao ambiente ao redor e, ao ver uma bela paisagem, nos deixava parar para tirar fotos. O mordomo também nos lembrava todas as noites sobre o itinerário do dia seguinte e o que deveríamos observar. Ele também monitorava o clima local e as condições do tráfego. Quando o tempo estava previsto para ser ruim, ele discutia conosco com antecedência e propunha mudanças no itinerário, o que nos permitiu evitar a nevasca e o fechamento da estrada de Duku. 👍🏻

Our first trip to Ili, Xinjiang, an eight-day, seven-night journey, has come to a perfect end. The scenery along the way was absolutely stunning, and the entire experience was fantastic. I sincerely thank Klook's travel consultant for planning the trip, and our tour leader Liu Zhou and concierge Yu Shan for their thoughtful care throughout! Our tour leader, Liu Zhou, was professional and meticulous. At each scenic spot, he provided detailed explanations of the local customs and culture. He even proactively took us to lesser-known attractions not on our itinerary, which led to many wonderful surprises. Every day, he prepared fresh fruit, including sweet and soft 'Old Man' melons, pre-cut and distributed to everyone – such heartwarming attention to detail. The distances between attractions in Xinjiang are long, with many winding mountain roads. Liu Zhou's driving skills were steady and experienced, earning a thousand thumbs up! We never felt tired even during long drives, and we felt completely safe the entire time. Our online concierge, Yu Shan, was also very responsible, providing daily updates on the next day's itinerary in advance and carefully reminding us about important travel considerations like clothing, sun protection, and road conditions. Both of them provided attentive companionship throughout the trip, making it worry-free and pleasant. This Ili trip was comfortable and unforgettable, and I highly recommend it!

O itinerário teve embarque e partida pontuais. O guia local foi bastante claro sobre os itens opcionais e a rota. Ao chegar ao Lago Celestial de Tian Shan, o tempo foi suficiente e a paisagem era linda... Após o término, também retornamos à cidade a tempo, o que é bastante conveniente para quem deseja participar de um passeio de um dia.

This tour is a good introduction to North Xinjiang for first-time visitors. However, be prepared for long hours on the road. That said, the overall experience depends a lot on the driver-guide. I didn't appreciate being directed to expensive restaurants instead of being given a choice. On my last day, the airport driver insisted I leave the hotel early because of traffic but there was none. I arrived at the airport 3.5 hours before my flight, apparently because the driver had another booking. Overall, the scenery made the trip worthwhile, but I hope the company gives guests more flexibility and puts customers' convenience first.

Eu recomendo muito este tour privado, em 9 dias conseguimos apreciar a beleza de Xinjiang. Ainda estou processando o quão irreais são os lugares. Sou muito grato também ao motorista mais atencioso e paciente, o Sr. Lee, apesar da barreira do idioma, nos sentimos muito bem cuidados por ele.

this tour is rslly worth to buy. tour guide,agent are helpfull. this tour complete my journey in xinjiang. you must buy this package❤️.additional fee for camel ride&offroad car are worth it , because these experience are amazing. thanks to tour guide help me with documentation, her skill of taking our video with handphone like using drone👍👍

Our driver, Yang Wei, was absolutely fantastic! Incredibly and super good!!! He helped us carry all sorts of luggage, drove very steadily without any discomfort along the way, took us to clean restrooms, and on top of the itinerary, he told us where the scenery was less crowded and more beautiful. He took very nice photos for us and, knowing we were from Guangdong, quietly adjusted the playlist to be more youthful and Cantonese. On the last day, he even remembered our coffee preferences and bought us coffee (touched TUT) and drinks! He took care of us along the way in a subtle and thoughtful manner. We are truly very, very grateful! The overall itinerary was well-arranged, and all the items mentioned in the order were fulfilled. There was a mistake with the accommodation one night by the local travel agency, but they provided compensation. We hope that future communication can be more careful.

A princípio, hesitei porque havia apenas uma avaliação. No entanto, o serviço que recebi superou todas as minhas expectativas. Deng Deng prestou um serviço verdadeiramente excepcional — respostas rápidas, excelente comunicação, informações detalhadas e um forte senso de responsabilidade. Meu pacote turístico foi atualizado, as acomodações do hotel foram todas excelentes, a van era confortável e o motorista era amigável e experiente. Como viajante muçulmano, meu subsídio de refeição foi reembolsado, o que apreciei muito. Este foi realmente um pacote turístico acessível que proporcionou uma experiência extraordinária e inesquecível.

Our trip to Xinjiang was absolutely wonderful and relaxing. Our tour leader, Suo Haoyin, was fantastic! He's an excellent driver and incredibly thoughtful (thanks to his help, my delayed luggage issue was resolved smoothly). The itinerary was perfectly planned, and I especially loved the small group tour format, which allowed us to explore the attractions at a leisurely pace. The accommodations included in the trip were also clean and comfortable. Highly recommend! 👍🏻👍🏻👍🏻