Урумчи

I've returned from my 10-day trip to Xinjiang. I booked my own flights but had no idea about the itinerary, so I contacted Klook. They responded very quickly. After the customer service representative asked about my general requirements, they helped me create an itinerary. I was satisfied with the accommodations they arranged. Before departure, the concierge arranged for our driver, Master Liu. Master Liu took great care of us throughout the trip, helping us with any needs we had. He also paid attention to the surroundings while driving, and whenever he saw a beautiful view, he would let us stop to take photos. The concierge also reminded us each night about the next day's itinerary and what to pay attention to. They also monitored local weather and traffic conditions. When bad weather was anticipated, they discussed it with us in advance and suggested changes to the itinerary, ultimately helping us avoid heavy snow and road closures on the Duku Highway. 👍🏻

Our first trip to Ili, Xinjiang, an eight-day, seven-night journey, has come to a perfect end. The scenery along the way was absolutely stunning, and the entire experience was fantastic. I sincerely thank Klook's travel consultant for planning the trip, and our tour leader Liu Zhou and concierge Yu Shan for their thoughtful care throughout! Our tour leader, Liu Zhou, was professional and meticulous. At each scenic spot, he provided detailed explanations of the local customs and culture. He even proactively took us to lesser-known attractions not on our itinerary, which led to many wonderful surprises. Every day, he prepared fresh fruit, including sweet and soft 'Old Man' melons, pre-cut and distributed to everyone – such heartwarming attention to detail. The distances between attractions in Xinjiang are long, with many winding mountain roads. Liu Zhou's driving skills were steady and experienced, earning a thousand thumbs up! We never felt tired even during long drives, and we felt completely safe the entire time. Our online concierge, Yu Shan, was also very responsible, providing daily updates on the next day's itinerary in advance and carefully reminding us about important travel considerations like clothing, sun protection, and road conditions. Both of them provided attentive companionship throughout the trip, making it worry-free and pleasant. This Ili trip was comfortable and unforgettable, and I highly recommend it!

The itinerary included punctual pick-up and departure. The local guide was very clear about the optional activities and the route. We had ample time at Tianchi Lake in Tianshan, and the scenery was beautiful. After the tour, we returned to the city on time. This is quite convenient for those looking to join a day trip.

This tour is a good introduction to North Xinjiang for first-time visitors. However, be prepared for long hours on the road. That said, the overall experience depends a lot on the driver-guide. I didn't appreciate being directed to expensive restaurants instead of being given a choice. On my last day, the airport driver insisted I leave the hotel early because of traffic but there was none. I arrived at the airport 3.5 hours before my flight, apparently because the driver had another booking. Overall, the scenery made the trip worthwhile, but I hope the company gives guests more flexibility and puts customers' convenience first.

Горещо препоръчвам тази частна обиколка, за 9 дни успяхме да оценим красотата на Синдзян. Все още осмислям колко нереални са местата. Искрено благодарни сме и на най-отзивчивия и търпелив шофьор, г-н Лий, въпреки езиковата бариера се чувствахме много обгрижени от него.

this tour is rslly worth to buy. tour guide,agent are helpfull. this tour complete my journey in xinjiang. you must buy this package❤️.additional fee for camel ride&offroad car are worth it , because these experience are amazing. thanks to tour guide help me with documentation, her skill of taking our video with handphone like using drone👍👍

Водачът на групата, брат Ян Уей, е невероятен! Непобедим! Супер добър!!! Помогна ни да пренесем всичките ни разхвърляни багажи, караше много стабилно и нямахме никакъв дискомфорт по пътя, заведе ни до чисти тоалетни, по време на пътуването ни казваше къде има по-малко хора и по-красиви гледки, направи ни много хубави снимки, и знаейки, че сме от Гуандун, тихо промени плейлиста към по-младежки и кантонски песни. На последния ден си спомни предпочитанията ни за кафе и ни почерпи с кафе (толкова трогателно ТУТ) и напитки! Грижеше се за нас дискретно през цялото време, наистина много, много, много благодарим! Като цяло, маршрутът беше добре планиран и всички елементи, споменати в поръчката, бяха изпълнени. Местната туристическа агенция допусна грешка с настаняването за една нощувка, но ни компенсира, надяваме се, че в бъдеще ще бъдат по-внимателни.

At first, I was hesitant because there was only one review. However, the service I received exceeded all my expectations. Deng Deng provided truly outstanding service—fast responses, excellent communication, detailed information, and a strong sense of responsibility. My tour package was upgraded, the hotel accommodations were all excellent, the van was comfortable, and the driver was friendly and experienced. As a Muslim traveler, my meal allowance was refunded, which I greatly appreciated. This was truly an affordable tour package that delivered an extraordinary and unforgettable experience.

Our trip to Xinjiang was absolutely wonderful and relaxing. Our tour leader, Suo Haoyin, was fantastic! He's an excellent driver and incredibly thoughtful (thanks to his help, my delayed luggage issue was resolved smoothly). The itinerary was perfectly planned, and I especially loved the small group tour format, which allowed us to explore the attractions at a leisurely pace. The accommodations included in the trip were also clean and comfortable. Highly recommend! 👍🏻👍🏻👍🏻