Taipé Workshops

It was a very nice and pleasant experience. It was a sunny day, and we went there by tour bus, which took us directly to the store. We were given a four-color lantern and a black calligraphy pen to write our wishes. Each color represented a different area of life, such as health and wealth. We wrote our wishes on the lantern inside the shop before going outside. Staff members used our phones to take photos and videos of us on the train tracks, suggesting poses to capture different sides of the lantern.

🌟 Positive Experience Feedback * International Atmosphere: We noticed many foreign travelers came to experience it, indicating the brand's cross-border appeal. * Excellent Reservation System: Fortunately, we booked a time slot in advance, avoiding long waits in line. The process was smoothly arranged. * Clear and Easy-to-Understand Instruction: Although the instruction was primarily video-based, the explanations were very clear, allowing even beginners to quickly get started. * Diverse Fragrance Selection: The site offered a very rich selection of fragrances, catering to different preferences. 💡 Suggestions and Feedback (Areas for Improvement) 1. On-site Flow and Layout * Equipment and Waiting Mechanism: The store currently has 4 fragrance stations, each accommodating 2 people (or groups). If there are many people or late arrivals, customers have to wait for others to finish. We suggest the store plan for a smoother on-site flow or provide information about waiting lists to make the waiting process more comfortable. 2. Olfactory Experience Aid * Suggest providing coffee beans: Olfactory fatigue can easily occur during fragrance testing. Although staff suggested smelling the inside of the wrist to alleviate this, actively providing coffee beans for customers to smell would be more substantially helpful in restoring olfactory sensitivity. 3. Perceived Differences Between 10ml Plan and 30ml Upgrade * Packaging and Customization Details: * The 10ml plan purchased through the platform only provides a drawstring bag for the finished product, with no outer paper box. * The sticker on the bottle cannot be customized (requires self-handwriting). These refined services are only available with the 30ml upgrade plan. * Suggestion for the store: We understand that different price points have cost considerations, but if the packaging quality for the 10ml could be slightly improved (e.g., by providing a simple, generic small paper box, or more exquisitely printed handwritten stickers), it would give customers attending the experience class a greater sense of ceremony and commemorative value when they go home!

higly recommended their staff is kind and understandable, the location is so aesthetic

We had a very special and meaningful experience here 💍😚! The staff were all professional and friendly, helping to check and confirm each step to ensure it was done correctly and offering advice without any pressure. There was also plenty of time for the creation process! Highly recommended!

My partner and I had a 1 on 1 class. Easy to find location. Instructor was very knowledgeable and friendly. This is a must do activity. Rings came out perfect!

The teacher was very kind. We arrived early that day, and he let us in ahead of schedule. When he learned we could only stay for a few days, he immediately offered to rush our work. We were so happy when we received it.

¡Me encantó esta clase de cerámica! Los tutores fueron encantadores, serviciales y pacientes. Realmente no puedo esperar a ver mi pieza cuando el horneado y el esmaltado estén terminados. Definitivamente recomendaría esta experiencia.

The best idea to booked this one. good place, good vibes, good instructor too... two thumbs up for them.

To be honest, the price of this place is good, and it can be booked through Klook, which is convenient and offers good value for money! [Pre-booking: 1/5] The system management and customer service communication experience was very poor. After making the transfer, I replied with the last five digits as required, but still received a system message saying "your reservation will be cancelled if payment is not received." After I proactively reported the issue, the customer service staff not only failed to actively investigate but also shirked responsibility, even fabricating illogical technical excuses like "you didn't receive subsequent messages because a previous message was cancelled." Even if I didn't receive it, couldn't they call the customer? I even proactively called the main store, and they said they would confirm and get back to me, but they didn't. Instead, they kept sending payment reminder messages. In the end, they didn't even apologize. The handling attitude was very infuriating and disrespectful. If I hadn't already paid the deposit, I would really want a refund and not go! [On-site experience: 4/5] The overall experience was smooth. Although the instructors were a bit cold, it was generally okay. However, if a movement wasn't done correctly, they only gave verbal reminders and didn't assist on the spot, so I didn't know who they were talking to. Instead, another group of customers helped me. The production process was fun and simple, and there were snacks prepared afterwards. There was a lot of dust indoors, so those with allergies should be aware. [After-sales service: 5/5] Later, I found that due to the ring style, the finished ring size would be too large. It could be resized for free within 7 days. The on-site staff were professional and friendly.