Taipé Workshops

It was a very nice and pleasant experience. It's a sunny day, we went there with a tour bus which walked us to the store itself, then we got given the 4-colour lantern and provided with black calligraphy pen to write our wishes, each colour represent a different area of life, e.g. health and wealth etc. We wrote our lantern inside the shop before going outdoor. There are staff using our phones to taking photos and videos of us on the train track and gave us poses to take pictures of the different sides of the lantern.

🌟 Positive Experience Feedback * International Atmosphere: We noticed many foreign travelers came to experience it, indicating the brand's cross-border appeal. * Excellent Reservation System: Fortunately, we booked a time slot in advance, avoiding long waits in line. The process was smoothly arranged. * Clear and Easy-to-Understand Instruction: Although the instruction was primarily video-based, the explanations were very clear, allowing even beginners to quickly get started. * Diverse Fragrance Selection: The site offered a very rich selection of fragrances, catering to different preferences. 💡 Suggestions and Feedback (Areas for Improvement) 1. On-site Flow and Layout * Equipment and Waiting Mechanism: The store currently has 4 fragrance stations, each accommodating 2 people (or groups). If there are many people or late arrivals, customers have to wait for others to finish. We suggest the store plan for a smoother on-site flow or provide information about waiting lists to make the waiting process more comfortable. 2. Olfactory Experience Aid * Suggest providing coffee beans: Olfactory fatigue can easily occur during fragrance testing. Although staff suggested smelling the inside of the wrist to alleviate this, actively providing coffee beans for customers to smell would be more substantially helpful in restoring olfactory sensitivity. 3. Perceived Differences Between 10ml Plan and 30ml Upgrade * Packaging and Customization Details: * The 10ml plan purchased through the platform only provides a drawstring bag for the finished product, with no outer paper box. * The sticker on the bottle cannot be customized (requires self-handwriting). These refined services are only available with the 30ml upgrade plan. * Suggestion for the store: We understand that different price points have cost considerations, but if the packaging quality for the 10ml could be slightly improved (e.g., by providing a simple, generic small paper box, or more exquisitely printed handwritten stickers), it would give customers attending the experience class a greater sense of ceremony and commemorative value when they go home!

Such a fun experience that lets you leave the 2 hour workshop with a ring. The instructor is very patient and helps you through the process. The final steps are completed by the instructor since it deals with firing the silver clay and adjusting the size/polishing. Overall, a fun and creative experience.

higly recommended their staff is kind and understandable, the location is so aesthetic

We had a very special and meaningful experience here 💍😚! The staff were all professional and friendly, helping us check and confirm each step to ensure we were doing it correctly and offering advice. There was no pressure, and we had plenty of time to create our pieces! Highly recommended!

I loved this pottery class! The tutors were lovely, helpful and patient. I really can't wait to see my item when the firing and glazing has been completed. Would definitely recommend this experience.

The teacher was very kind. We arrived early that day, and he let us in ahead of schedule. When he learned we could only stay for a few days, he immediately offered to rush our work. We were so happy when we received it.

Everyone was very quick, but we kept running into difficulties. The staff were like angels, always coming to our rescue and carefully double-checking the patterns and text for the laser engraving. It was a great experience, and I'm very happy. Thank you! :)

A fun and satisfying experience. Instructor Joanna is very patient and helpful. We made a very nice silver ring and bracelet.