Transport in Hanoi

The President Limousine has spacious reclining seats, massage functions, USB charging, Wi-Fi and air-conditioning. Recent passengers describe the buses as clean, new and comfortable. For your Sapa trip, I think you made a good choice. If you want a comfortable road trip rather than a sleeper bus, I'd choose the President Limousine again.

This time, things didn't go very smoothly. We booked a bus for 10:30 PM, but the airport shuttle time was not confirmed with us in advance. We assumed we just needed to be picked up at the agreed location at 10:30 PM. At 9:40 PM, we received a call asking us to wait at the designated spot in 15-20 minutes. We had just ordered our meal, so we rushed to finish dinner. Upon arriving at the meeting point, there was no name card for me, and no one was waiting. After contacting them, we were worried we'd miss the bus. They told us they would arrive in another 15 minutes. After arriving at the shuttle point and checking in, we were informed our bus was at 10:50 PM. So, why did we rush to the shuttle point earlier? We suggest that before boarding, you could inform us when the bus might make a brief stop (even if everyone is sleeping and doesn't get off). Also, it would be helpful to give us an estimated arrival time. We only knew we had arrived when the bus stopped and the staff pulled back our curtains (which was more startling than helpful).

I had an excellent experience traveling from Hanoi to Sapa with G8 Open Tour. The cabin sleeper bus was clean, comfortable, and well-maintained, making the long journey much more relaxing than expected. The seats were spacious, and the sleeping cabins provided enough privacy to rest during the trip. The staff were friendly, professional, and helpful throughout the journey. Boarding was well organized, and the bus departed and arrived on schedule, which made planning the rest of my trip very convenient. The driver handled the mountain roads safely and smoothly, giving passengers confidence throughout the ride. I was also impressed with the overall value for money. The service, comfort, and convenience exceeded my expectations. I would highly recommend G8 Open Tour to anyone traveling between Hanoi and Sapa. It is a reliable and comfortable option, and I would happily choose this service again on my next visit to Vietnam. Highly recommended!

There’s something so special about meeting strangers and feeling like old friends by the end of the night. This pub crawl was the perfect blend of great music, hidden gem spots, and amazing vibes. I loved the spontaneous conversations and the effort the hosts put into making sure everyone felt included. 10/10 experience!

This is a very convenient shuttle service. The driver picked us up at our designated hotel and dropped us off at our designated hotel in Ha Long Bay. With individual seats and premium service, the entire journey was very comfortable, taking about 2.5 hours. It saved us a lot of unnecessary hassle. Highly recommended!

I used this service twice in total for round-trip transportation between Hanoi and Tam Coc. Initially, I planned to take the train, but I found this service to be ideal during the rainy season when the weather is unpredictable. In both Hanoi and Tam Coc, the process involved being picked up at my accommodation, then transferring to another van at a tourist center-like location, and finally, if necessary, transferring again to be dropped off at my next hotel. The van can change up to three times. (Sometimes no transfer is needed, but the driver always calls out names for transfers, so there's no need to worry about language barriers.) Taking the train would have been difficult, especially in the rain, as I would have needed to use GRAB to get to the station, so the hotel-to-hotel transfer was easy and very helpful.

Such a nice and comfortable cabin bus! They provided free wipes and bottled water**, which was a nice little touch, especially for a long ride. The bus also left on time according to their scheduled departure, so we didn’t have to wait too long. The seats were spacious and comfortable enough that we were able to **sleep peacefully throughout the journey Overall, it was a smooth and comfortable ride, and definitely a good option if you’re traveling between cities in Vietnam.

The driver picked us early in the morning, and explain clearly about the facilites in the car. The car was very well maintained, with good wifi. Mr Kien the driver drove really well for a long journey from hanoi to sapa. Very recommended.

The train journey was definitely the highlight. It was comfortable, clean and a great way to travel while enjoying the beautiful views along the way. The bed was surprisingly comfortable, and the cabin had air conditioning. Bananas, a cup of Maggie noodles and snacks were provided for each passenger. The toilet was also very clean and well maintained. The staff at the lounge were also very friendly and helpful. The only downside was the shuttle service from Sapa to Lao Cai. I was picked up at around 9:00 AM, but the driver stopped to pick up another guest and I had to wait for more than 30 minutes. The driving was also quite reckless, especially when overtaking on winding roads and around bends. I felt quite scared during the journey and think the driving could definitely be safer. Other than the shuttle service, everything else was great. I would definitely recommend the train journey. It was comfortable, enjoyable and a memorable experience. I would happily take the train again.