Transport in Hanoi

The most luxury bus I'd ever had. Extremely clean, new, comfort & spacious seat with massage and reclining function, free wifi, USB charging, a bottle of water & wet tissue. Also well organized bus company with experience drivers and staffs. Pick up & drop off service by van from and to hotels were punctual and well communicated via whatsapp. There were 2 stops for food and toilet breaks. Highly recommended👍👍👍

I had an excellent experience traveling from Hanoi to Sapa with G8 Open Tour. The cabin sleeper bus was clean, comfortable, and well-maintained, making the long journey much more relaxing than expected. The seats were spacious, and the sleeping cabins provided enough privacy to rest during the trip. The staff were friendly, professional, and helpful throughout the journey. Boarding was well organized, and the bus departed and arrived on schedule, which made planning the rest of my trip very convenient. The driver handled the mountain roads safely and smoothly, giving passengers confidence throughout the ride. I was also impressed with the overall value for money. The service, comfort, and convenience exceeded my expectations. I would highly recommend G8 Open Tour to anyone traveling between Hanoi and Sapa. It is a reliable and comfortable option, and I would happily choose this service again on my next visit to Vietnam. Highly recommended!

There’s something so special about meeting strangers and feeling like old friends by the end of the night. This pub crawl was the perfect blend of great music, hidden gem spots, and amazing vibes. I loved the spontaneous conversations and the effort the hosts put into making sure everyone felt included. 10/10 experience!

Was weirded out first when we got into van shuttle bus but was told by the driver he would just drop us at their saoviet office near the airport about 1km away from the airport. Waited for 30 mins for our bus going to Sapa and it took us about 6 hrs and had 3 stops along the way. Better to bring your own food as the foods along the stop were priced at a premium. Overall it got us to our destination so it was good.

We didn’t get to experience Hanoi’s famous Train Street, but we did get to ride the actual train that passes through it—and honestly, it was an experience of its own. We were lucky to have our cabin all to ourselves, which made us feel like VIPs throughout the journey. Before boarding, we also enjoyed access to the Sapa Lounge, where we were able to freshen up with a shower. The trip from Sapa to Hanoi was peaceful, comfortable, and relaxing. Although the train takes longer than a sleeper bus or limousine, it’s a great option if you have extra time and prioritize better rest, comfort, and safety. Overall, I highly recommend taking the train, especially if you want a more relaxing and enjoyable travel experience.

We booked pickup at 1100. We turned out to be ready at 1000. I WhatsApp the agent asking for a change in schedule. We got a reschedule instantly and save us an hour in waiting. Be prepared for a short walk in Old Quarter if the drop off is on Weekend. My driver had been deligent in finding the way to hotel following Google map but driving in Old Quarter is always a challenge on weekend.

The driver picked us early in the morning, and explain clearly about the facilites in the car. The car was very well maintained, with good wifi. Mr Kien the driver drove really well for a long journey from hanoi to sapa. Very recommended.

nice experience! but next time i will try limousine car ehhehe. staff are nice.. no traffic from Sapa to Hanoi Airport… but the wifi in the bus didn’t function.. i don’t know why.. luckily we have our pocket wifi… most of the time we slept in the bus…next time i will ask the driver why there is no wifi.. thank you sleeper BUS!!! best!

The sleeper train was wonderful. Although the lounge at Hanoi Station was full 40 minutes before departure, and we couldn't even get in, we were quickly escorted to our carriage, so it wasn't an issue. We booked with Chapa, but it seemed to be fully booked, as we ended up in a Tonkin Heritage carriage. The interior was clean and beautiful, and the staff were very polite and attentive. Our private cabin was equipped with bottled water, snacks, toothbrushes, combs, and earplugs, and they also brought us beer and soda. There's a water dispenser in the hallway, but no cups are provided, so it might be a good idea to bring a mug or similar if you want to drink something warm. The train was on time, but after arriving in Sapa, we had to wait nearly an hour in the shuttle bus before it departed. (It seemed they were trying to fill the bus by asking travelers who hadn't arranged transportation yet if they wanted to join. I heard this from someone who was approached and got on the bus.) Therefore, my breakdown of the experience is 7 stars for the train and 3 stars for the bus.