Hotels in Shenzhen

very good experience, nice hotel, friendly and attentive staff!

This was my first time staying at a hotel in Shenzhen, and the environment was comfortable, the room was clean, and there was plenty of light. The transportation was convenient; I didn't even need a taxi, as the subway was easily accessible. I tried the hotel's buffet dinner and breakfast, and both had great food and a wide variety of options, including freshly grilled BBQ skewers. There's a shopping mall nearby, which was perfect for a leisurely stroll after eating, helping with digestion. Special thanks to hotel staff member Cherie and Recreation Manager Bowine for their thoughtful hospitality and care, which makes us want to visit again.😀

I love this hotel very much🤩 nice staffs ~front desk Cynthia, nice room with good food , good air condition with great decoration🦢🦢😍 😍🥰! When I come back my home, I find out I left my lovely yellow umbrella in room 1517😌 please keep it for me! and I will visit your place next week🙏🏻🙏🏻 If any enquiry, pls contact my email bbrainyann@yahoo.com.hk! Thank you for your help and service ☺️☺️see you next time 👍👍🙏🏻

Unlike other Shangri-La hotels, Hotel Jen is a vibrant hotel with excellent, spacious, and well-equipped swimming pools and gyms. The breakfast offers a wide variety of delicious food. There are also shopping malls and restaurants nearby.

I booked three rooms for a non-holiday stay, checking in on a Thursday. It took some time to arrange rooms on the same floor. One room was at the end of the hall, and two were near the elevator. However, the soundproofing was good, so it wasn't noisy. Hotel View: The city view from the 11th floor was decent and quite open. Cleanliness: Clean. Front Desk Service: The staff were friendly and helpful. A male staff member enthusiastically assisted us in arranging rooms on the same floor and recommended we go to the 'Hou Lang' area for lunch.

When we arrived at the hotel at noon, a staff member helped us with our luggage to the lobby. The front desk staff were very polite and upgraded all three of our rooms! The room was very spacious and had an air purifier, which made the room feel very fresh and clean, with a great disinfecting and sterilizing effect! The hotel has many facilities; the pool is beautiful and the water is clean, with hotel lifeguards on duty, constantly monitoring swimmers, which felt very safe. The breakfast was also good. Overall, it was a great experience! We will definitely visit again! 👍🏻❤️

The family suite was great, and the 180-degree sea view balcony was perfect for photos. The hotel service was excellent, and the ladies at the kids' club were all very nice. My baby loved it, especially Sunny. The photos from the Anman travel photography included with the suite were also fantastic, and the photography service was great. They even rescheduled our session after we missed our appointment on the first day.

Overall, my stay was very pleasant. The Guest Relations Manager, Jason, was incredibly warm and attentive. He handled check-in and itinerary planning seamlessly, making the entire process comfortable. The room was clean and tidy, with excellent attention to detail regarding hygiene, which made for a good living experience. The only minor drawback was the absence of children's shampoo in the room, which was a slight inconvenience when traveling with a child. All things considered, every aspect was commendable, and I was satisfied with the overall stay. I would definitely prioritize staying here again in the future.

The hotel has a beautiful environment, comfortable rooms, and a rich breakfast. The restaurant on the 27th floor offers an open view. The pool is already small, and with two additional lane lines, children can't play freely. There's a 7-11 convenience store near the hotel, and it's a 10-15 minute walk to Sea World.