Narusawa Ice Cave tours

we loved our Tour to Mt Fuji un nga lang d mo ma sight ang Mt. Fuji ngyn na sobrang lamig d2 sa Tokyo sa Bus pa ko nakapag video at Na Sight ang Mt. Fuji. next time ung sa Lawson area Mt. Fuji tour kz sandali makapag pa picture. Sarap ng Strawberry we enjoyed it. and the Lunch its included sa package ng tour Sarap din ng Food nila.

At first, I was worried because I did not receive any message from the operator, so i decided that my family should cone early. We went early and found a lady holding the flag. She asked for our voucher and she said it was from her group, but we were not on her list. After a few minutes she gave my group our seat number. Our call time was 8:00, but because we were early, we left 7:40. Eventually I got a missed call from a number, and I assumed it was from the group I was supposed to be joining with. The lady also told me that we joined the wrong group (but still with their company). She then asked if it was okay because the places we will visit will be different from what I booked. I was fine with it. The staff was very nice too. I recommend this trip to everyone going to Mt. Fuji!

This was our first trip to Japan and our tour guide on our trip to Hakone made it a super memorable experience. Our guide made sure at each stop along the way that everyone was present and accounted for. We were running late at one stop because I had to use the restroom and he waited to make sure we were there before moving on. He was super personable, and spoke great English. We even had a great conversation at one point while waiting in line for the ropeway. We were lucky enough to see Mt. Fuji with a clear view on our trip on one of the 100 days a year that it is visible. Because of that and our wonderful tour guide we had a very memorable experience on our tour! I would highly recommend this tour to anyone looking to go on a fun adventure in Japan or just get a break from the hustle and bustle of Tokyo while on vacation. It was a great part of our trip, and it was something I will always remember.

The driver was patient and courteous. if you are expecting a guide standard, then this tour will not suit you. the driver will briefly give direction and a bit information what to expect. We would rather want the driver to focus on the road. We are happy to travel in a van as a family rather than squeezing in the coach with a lot of tour members. Be expected that the driver will drive you to a Japanese restaurant for lunch and no choosing of venues as it was assigned by company. you have the freedom of choosing what you want to eat or share food if portion is too much as you will be paying for it. We are happy to travel as a family and bond with each other , and time each places of interest ourselves (the timing maybe rushed for certain people), we are contented with eating lavender ice cream, feeding the swans and taking photos of Mount Fuji. the places of interest are less crowded except for oishi park. Suitable to bring elderly along, slow pace and the amount of walking is lesser.

Our guide, Alex, went above and beyond to provide a great experience! He was very friendly, punctual, and knowledgeable. Highly recommend this tour, you’ll see Mt. Fuji from 2 different sites, ride on a cable car, enjoy lunch, and pick fruits (grapes for us). The views were stunning!

There was a snow the day before. For our safety, the staff told us that some roads are not passable because it is frozen and dangerous, but they had a plan B for it. It was so fun!

100% recommend this tour! Alex our tour guide was a great communicator. His English was excellent. Alex made sure we had great photos of Mt Fuji and was very accommodating. Lunch was yummy as well!

We had originally planned to travel to kawaguchiko on our own and spend the day in one place. I'm glad we took the chance and had the tour though as it cost about the same as a solo trip. We were expecting a huge tour bus but it was only a Toyota Hiace van which made the trip more pleasant and relaxing. Our driver Wan was very good navigating traffic and getting us around. While the itinerary didn't state it there was a lunch break at a traditional Japanese restaurant. It was very expensive and not included in the price but part of the experience. We only felt a little rushed at the end of the day when it was getting close to the time to head back to Tokyo but otherwise it was a good day.