At first, I was worried because I did not receive any message from the operator, so i decided that my family should cone early. We went early and found a lady holding the flag. She asked for our voucher and she said it was from her group, but we were not on her list. After a few minutes she gave my group our seat number. Our call time was 8:00, but because we were early, we left 7:40. Eventually I got a missed call from a number, and I assumed it was from the group I was supposed to be joining with. The lady also told me that we joined the wrong group (but still with their company). She then asked if it was okay because the places we will visit will be different from what I booked. I was fine with it. The staff was very nice too. I recommend this trip to everyone going to Mt. Fuji!