Transport in Sapa

The President Limousine has spacious reclining seats, massage functions, USB charging, Wi-Fi and air-conditioning. Recent passengers describe the buses as clean, new and comfortable. For your Sapa trip, I think you made a good choice. If you want a comfortable road trip rather than a sleeper bus, I'd choose the President Limousine again.

This time, things didn't go very smoothly. We booked a bus for 10:30 PM, but the airport shuttle time was not confirmed with us in advance. We assumed we just needed to be picked up at the agreed location at 10:30 PM. At 9:40 PM, we received a call asking us to wait at the designated spot in 15-20 minutes. We had just ordered our meal, so we rushed to finish dinner. Upon arriving at the meeting point, there was no name card for me, and no one was waiting. After contacting them, we were worried we'd miss the bus. They told us they would arrive in another 15 minutes. After arriving at the shuttle point and checking in, we were informed our bus was at 10:50 PM. So, why did we rush to the shuttle point earlier? We suggest that before boarding, you could inform us when the bus might make a brief stop (even if everyone is sleeping and doesn't get off). Also, it would be helpful to give us an estimated arrival time. We only knew we had arrived when the bus stopped and the staff pulled back our curtains (which was more startling than helpful).

I had an excellent experience traveling from Hanoi to Sapa with G8 Open Tour. The cabin sleeper bus was clean, comfortable, and well-maintained, making the long journey much more relaxing than expected. The seats were spacious, and the sleeping cabins provided enough privacy to rest during the trip. The staff were friendly, professional, and helpful throughout the journey. Boarding was well organized, and the bus departed and arrived on schedule, which made planning the rest of my trip very convenient. The driver handled the mountain roads safely and smoothly, giving passengers confidence throughout the ride. I was also impressed with the overall value for money. The service, comfort, and convenience exceeded my expectations. I would highly recommend G8 Open Tour to anyone traveling between Hanoi and Sapa. It is a reliable and comfortable option, and I would happily choose this service again on my next visit to Vietnam. Highly recommended!

Such a nice and comfortable cabin bus! They provided free wipes and bottled water**, which was a nice little touch, especially for a long ride. The bus also left on time according to their scheduled departure, so we didn’t have to wait too long. The seats were spacious and comfortable enough that we were able to **sleep peacefully throughout the journey Overall, it was a smooth and comfortable ride, and definitely a good option if you’re traveling between cities in Vietnam.

The train journey was definitely the highlight. It was comfortable, clean and a great way to travel while enjoying the beautiful views along the way. The bed was surprisingly comfortable, and the cabin had air conditioning. Bananas, a cup of Maggie noodles and snacks were provided for each passenger. The toilet was also very clean and well maintained. The staff at the lounge were also very friendly and helpful. The only downside was the shuttle service from Sapa to Lao Cai. I was picked up at around 9:00 AM, but the driver stopped to pick up another guest and I had to wait for more than 30 minutes. The driving was also quite reckless, especially when overtaking on winding roads and around bends. I felt quite scared during the journey and think the driving could definitely be safer. Other than the shuttle service, everything else was great. I would definitely recommend the train journey. It was comfortable, enjoyable and a memorable experience. I would happily take the train again.

The driver picked us early in the morning, and explain clearly about the facilites in the car. The car was very well maintained, with good wifi. Mr Kien the driver drove really well for a long journey from hanoi to sapa. Very recommended.

nice experience! but next time i will try limousine car ehhehe. staff are nice.. no traffic from Sapa to Hanoi Airport… but the wifi in the bus didn’t function.. i don’t know why.. luckily we have our pocket wifi… most of the time we slept in the bus…next time i will ask the driver why there is no wifi.. thank you sleeper BUS!!! best!

they have a pickup service from your hotel in tam coc to bring you to the office for you to wait for your bus. you will be informed of the bus plate so you know which bus to board. went with the 9.30pm from ninh binh to sapa and arrived about 6am. they had 2-3 stops in between for your toilet break. managed to sleep the whole way comfortably so this is worth trying out! water and towel is provided. you can charge your phone too. unfortunately the tv wasn’t working. you would have to remove your shoes with a plastic given before going on board. overall enjoyed this experience and would try it again!

The kindest owner/operator and driver we met in Sapa! (our personal itinerary: La Sapa, Sailing Sapa, personal errands, and DeMong Sapa) Ms. Anne and our driver, Sir Quang Tho, went above and beyond to make our trip smooth and enjoyable. Ms. Anne was incredibly kind, accommodating, and responsive to all our requests—even in the wee hours of the morning, when she really didn't have to be. When we needed to extend our service for another day at the last minute and I could no longer book through Klook, Ms. Anne immediately found a solution for us. We truly appreciate her willingness to help and the exceptional service provided by her team. A special thanks as well to Sir Quang Tho, who was so thoughtful and patient throughout our trip. He even played YouTube Kids shows to help keep our baby calm and entertained during the drive, which we deeply appreciated. Thank you so much, Ms. Anne and your wonderful team. We highly recommend your services to anyone visiting Sapa!