After booking, the travel agency staff will add you on WeChat to confirm order details and inform you that a tour guide will contact you the night before departure. The night before, there will be a trip manager group chat. The travel agency had 9 people, plus me, making 10 in total, which was a pleasant surprise. The tour guide will post detailed meeting points and itinerary maps/text in the group, which are very easy to understand. On the day of the tour, there were about 40 people in our group, with two guides (Leilei and Xiaoyu) looking after us from front to back. It happened to rain during the trip, and it was sad to see guide Leilei completely drenched. The beautiful guide Xiaoyu was smiling throughout, very patient and caring towards every customer, and the overall process was smooth. There was an optional self-funded Bund sightseeing tunnel to the Oriental Pearl Tower, which was a nice extra experience.