Pompeia

The physical ticket exchange point is near the Pompei Scavi Villa Dei Misteri station. Search for "IBT POMPEI International Bureau of Tourism" on Google Maps. After showing your QR code to their staff, you can collect your physical ticket, a guided map, and an audio guide device (with multiple language options). You will need to deposit your passport or ID, which will be returned to you after you return the audio guide device. It is recommended to plan your route through Pompeii in advance, as the site is very large, and even 5 hours may not be enough to see everything.

Amazing tour and very knowledgeable tour guides, Alessandro has many stories to tell which is fun. Great experience as well to see the ruins of Pompeii and listen to history as told by Dimytrio (sorry if I spell the name wrong). Sorrento is a beautiful place and an absolute joy to wander around. Over all an exceptional tour.

Simona and Giorbani were amazing guides for our group. My family highly recommends them for the Amalfi and Pompeii tour in Naples. Thank you very much, Guide Simona.

The dates we chose for our trip unfortunately coincided with a cycling event in Italy, which prevented us from visiting downtown Naples. We received a notification email three days before our trip, which also mentioned the option to change our dates. At the time, we thought we could still visit Pompeii, so we didn't reply. However, the staff member even called us specifically to follow up, and we are truly grateful for their diligence and responsibility. We initially thought everyone had received advance notice, but upon gathering on the day of the tour, we discovered that many participants who booked through other platforms had not been informed and only learned from the guide on the day of check-in that they couldn't go to Naples. We were really glad we booked our tour through Klook. Our Italian guide was very professional and passionate about the region, providing us with fluent English and Spanish commentary on the unique scenery, famous attractions, and historical stories along the way. They also offered many suggestions for visiting Pompeii to those who didn't participate in the group tour and provided practical information for our dessert time in modern Pompeii, which was very enriching! Many thanks to our responsible and friendly guide and driver!

Un tour incredibile e ben organizzato! Pompei e il Vesuvio sono stati assolutamente incredibili, e l'esperienza è stata resa ancora migliore dalle nostre guide, Daniela e Carmela (spero di aver scritto correttamente i nomi). Erano amichevoli, competenti e hanno fatto rivivere la storia. Un ringraziamento speciale a Luigi, il nostro autista, per averci portato ovunque in modo sicuro e confortevole. La sua professionalità e l'ottima guida ci hanno fatto sentire al sicuro durante tutto il viaggio. Altamente raccomandato per chiunque visiti la zona. Grazie per una giornata meravigliosa! 😊🇮🇹

The slight deduction in points is because, at the time, I was clearly arranged to join Group A at 7:30 AM, and my name was on Group A's record. When the guide called names, I was also on Group A's list. However, during the roll call for Group A, there were constantly extra people. After investigation, it was discovered that I belonged to Group B, and my tickets were all with Group B. Eventually, I was taken to the Group B guide at the rest stop, and all activities were carried out with Group B. I personally estimate that since I purchased a tour through Klook that assembled at 7:35 AM, the local tour operator mistakenly assigned me to the 7:30 AM group, which led to this mix-up. Nevertheless, the overall tour was very smooth and highly enjoyable, including lunch, all attraction tickets, and the guide's explanations. Throughout the trip, transportation was provided to the volcano, restaurant, Pompeii, and the drop-off point in Rome. Both the volcano and Pompeii involve a lot of walking, so it is highly recommended to wear very comfortable shoes. It can also be quite cold on the volcano, so be sure to bring warm clothing.

It was a wonderful trip. The supplier and customer service promptly resolved any issues that arose. The tour guide was also attentive and considerate, ensuring that enough time was allocated for each attraction. Because the team was well-organized, there were no delays. It was truly an excellent journey!

Marco guided us to both Pompeii and Herculaneum. Both tours were incredible and informative. Herculaneum was a particular highlight and definitely would not miss.