Pompei

The location to redeem your physical tickets is near the Pompei Scavi Villa Dei Misteri station. Search for "IBT POMPEI International Bureau of Tourism" on Google Maps. After showing your QR code to their staff, you can collect your physical tickets, a guided map, and an audio guide device (multiple languages available). You will need to deposit your passport or ID, which will be returned to you after you return the audio guide. We recommend planning your route through Pompeii in advance, as the site is very large; even after 5 hours, you might not see everything.

The dates we chose for our trip unfortunately coincided with a cycling event in Italy, which prevented us from visiting downtown Naples. We received a notification email three days before our trip, which also mentioned the option to change our dates. At the time, we thought we could still visit Pompeii, so we didn't reply. However, the staff member even called us specifically to follow up, and we are truly grateful for their diligence and responsibility. We initially thought everyone had received advance notice, but upon gathering on the day of the tour, we discovered that many participants who booked through other platforms had not been informed and only learned from the guide on the day of check-in that they couldn't go to Naples. We were really glad we booked our tour through Klook. Our Italian guide was very professional and passionate about the region, providing us with fluent English and Spanish commentary on the unique scenery, famous attractions, and historical stories along the way. They also offered many suggestions for visiting Pompeii to those who didn't participate in the group tour and provided practical information for our dessert time in modern Pompeii, which was very enriching! Many thanks to our responsible and friendly guide and driver!

An amazing and well-organized tour! Pompeii and Mount Vesuvius were absolutely incredible, and the experience was made even better by our guides, Daniela and Carmela (I hope I got the names right). They were friendly, knowledgeable, and made the history come alive. A special thank you to Luigi, our driver, for getting us everywhere safely and comfortably. His professionalism and excellent driving made us feel secure throughout the trip. Highly recommended for anyone visiting the area. Thank you for a wonderful day! 😊🇮🇹

Simona and Giorbani was awesome guide for our group. My family strongly recommend for Amalfi and Pompei tour in Naples. Thanks a lot Guide Simona.

O mică scădere a scorului se datorează faptului că, deși am fost inițial repartizat la turul A de la ora 7:30, iar numele meu era înregistrat pe lista turului A, și eram prezent la apelul nominal al ghidului turului A, au apărut în mod repetat persoane în plus la apelul nominal. După investigații, s-a descoperit că aparțineam turului B, iar biletele mele erau la turul B. În cele din urmă, am fost condus de la stația de odihnă la ghidul turului B și am participat la activități cu turul B. Personal, estimez că, deoarece am cumpărat prin Klook un tur cu întâlnire la 7:35, agenția locală m-a repartizat din greșeală la turul de la 7:30, de unde și confuzia. Cu toate acestea, turul în ansamblu a fost foarte fluid și distractiv, incluzând prânzul, toate biletele de intrare la obiectivele turistice și explicațiile ghidului. A existat transport pe tot parcursul călătoriei către vulcan, restaurant, orașul antic Pompei și punctul de debarcare din Roma. Atât la vulcan, cât și la Pompei, se merge foarte mult pe jos, așa că este puternic recomandat să purtați încălțăminte foarte confortabilă, iar pe vulcan va fi mai frig, așa că este esențial să aveți haine groase.

It was a fantastic trip! The vendor and customer service team promptly resolved any issues that arose. Our tour guide was also very attentive and thoughtful, ensuring we had enough time at each attraction. Thanks to the excellent organization, there were no delays. It was truly a wonderful journey!

Nicolo is knowledgeable and gave interesting info nuggets on Sorrento and the region. Thanks for the fun and great memories!

Marco guided us to both Pompeii and Herculaneum. Both tours were incredible and informative. Herculaneum was a particular highlight and definitely would not miss.

It was nice trip with Vincenzo. There were many walking but He always make us stay in shade. He was very kind, well know about our tour subject and fun. He said his Engnlish is poor but everyone in our group feels he is fluent English speaker.