Chiayi

Our tour guide (Alicia) was a sweet, knowledgeable, and skilled tour guide! The tour was smooth and there were lots of chances to take photos, buy food + souvenirs, and take in the beautiful sights. The bonus would be taking the scenic train ride in Alishan and taking in the views while the train does the work!

I was drawn by the inclusion of the forest railway, so I booked a 2-day, 1-night Alishan trip (outbound: car, return: car + train). After the reservation was confirmed, I received information about what to bring and precautions via LINE. Closer to the date, I also received detailed information about the meeting point, driver's name, and vehicle number, which was reassuring. (All in Chinese, but translation software helped.) The documents provided when boarding the shuttle car also included Japanese, which was easy to understand. The guide spoke Chinese, so I needed someone to translate for me, but there was plenty of explanation time during the 2-hour hike. The paths were well-maintained with wooden decks and stone pavements, so even with my limited stamina and in the rain, I was able to walk comfortably. One word of caution: if you use a private car transfer, there's a high risk of motion sickness because the winding mountain roads have significant inclines. Even though I don't usually get car sick, I felt quite ill during the return transfer from Alishan to Fenqihu and wished I had brought motion sickness medication.

The Alishan trip was absolutely fantastic! 🌟👏 The "Sacred Trees" of Alishan are truly awe-inspiring, having stood for thousands of years. These towering "Sacred Trees" stand silently in the primeval forest, some of these giant red cypress trees are over 2,000 years old, earning them the title of "living history textbooks." We felt as if we had stepped into another world, like a fairyland. We're so grateful to our tour guide, Kai Ge. He was kind and patient, possessing extensive professional knowledge about Alishan's culture, history, flora, and fauna. Along the way, he introduced us to attractions, told historical stories, and helped everyone take photos, adding so much enjoyment to the entire trip. Although it rained heavily and was very foggy, Kai Ge drove very steadily, making us feel safe and secure. He looked after everyone like a big brother from next door, and he worked incredibly hard. Thank you, Kai Ge; it's rare to meet such a dedicated and professional guide. Our Taiwan trip concluded perfectly, and everything was worth it! 👍👍👍

I wholeheartedly recommend technicians #57 and #13 that I encountered today. The massage process was very comfortable and included a warming eye mask, as well as an electric back massage and heated neck support. After the massage, they also do cupping. The whole experience was just so comfortable.

Our tour guide Jason was really nice and very accommodating. he made sure we are comfortable and well fed. we were able to see a lot of attractions and was able to do different activities. we enjoyed the short trip to alishan #JasonWolf

I was a bit worried after reading the Google reviews, but when I arrived, I was incredibly surprised! The staff were all super nice, and the birthday decorations were much prettier than I imagined! There are activities at the campsite both day and night, so it's never boring. Plus, the BBQ dinner is definitely worth adding on, and the breakfast buffet was also delicious with a good variety of fresh ingredients, which is the most important thing! I genuinely loved it much more than I expected! I definitely want to come back, I loved it so much! 🫶🏼

Tony was absolutely the best tour guide we could have asked for on this trip! The drive to Alishan involves some winding roads, but he drove so smoothly and safely that we felt completely comfortable in the car. He is a fantastic conversationalist who kept us entertained during the long drive, and he really knows his way around the Alishan forests. A highlight was when he took us to a quiet village to have lunch and watch the train pass by—a spot we wouldn't have found on our own. He even brought his own camera and shared high-quality photos of us and the scenery afterward. I was traveling with my senior parents, and Tony was incredibly patient and made the entire experience easy for them. We highly recommend booking him for a group tour!

Max was an outstanding driver for our Alishan day tour—punctual, professional, and incredibly knowledgeable about the area. He made the entire journey smooth and comfortable, sharing great local insights along the way. Highly recommend Max for a stress-free and enjoyable experience!

Overall, the accommodation experience was very good. The environment was spacious and comfortable, and the public spaces were also kept quite clean. I recommend arriving at the hotel early to look around or relax. The hotel provides underground parking, and if the parking lot is full, you can also park in a nearby parking lot and the hotel will assist with paying the fees, which is very thoughtful. The room includes indoor slippers, making it comfortable and relaxing to stay in, but the number of seats is slightly limited, which may be a little inconvenient if you want to eat or pack your luggage. The location is also quite convenient, about a 15-minute walk to Cultural Road Night Market, making it easy to grab a late-night snack or go shopping at night. I especially recommend the nearby A'e Doujiang Douhua, which is delicious and has a local feel. Overall, with comfortable space, convenient transportation, and parking friendliness, this is a hotel I would be willing to visit again 👍