Transport in Taipei

This was a very good travel experience. The three-day Taiwan Railways pass allowed for smooth and unrestricted travel, and changing tickets was also very convenient. However, the exchange policies vary between different vendors, which was a bit troublesome. Especially for physical passes, the exchange locations should be expanded.

One of the best things to get when traveling around Taipei! Super convenient for the MRT, buses, and even some convenience store purchases. Just tap and go—no need to keep buying tickets or worry about exact change. 🥹 Definitely made getting around Taipei so much easier. Must-have for tourists! 10/10 ⭐️

We traveled on the day Super Typhoon Bavi was affecting Taiwan, so we were very grateful that our Taiwan High Speed Rail trip still operated safely and wasn't canceled. It gave us peace of mind and allowed us to continue our travel plans without major disruptions. Booking through Klook was seamless, and redeeming our tickets was quick and easy. The train was clean, comfortable, spacious, and departed on time despite the weather. The stations were well organized with clear signs, making it easy for first-time visitors like us to navigate. Traveling from Taipei to Kaohsiung was smooth, fast, and stress-free. We're truly thankful to the THSR team for their professionalism and commitment to passenger safety. Highly recommended for anyone visiting Taiwan!

The instant purchase and use feature is great. You first exchange your voucher on the first floor of Taipei Bus Station, then head to the fourth floor for Kamalan Bus. You can buy your ticket in advance for a specific time, and then check upstairs if there are any standby seats available on an earlier bus, which is very flexible. It's a great choice for going to Yilan, and Luodong is excellent. It takes about 1.5 hours from Taipei Main Station to Luodong, which is the new station at a new location. Not having to drive yourself is very convenient.

The 72-hour Taipei Metro Unlimited Pass was definitely worth it! We used it throughout our 4-day trip and it made getting around Taipei so much easier and more convenient. We didn’t have to worry about buying tickets for every ride, and we were able to travel around the city without hassle. It’s affordable, easy to use, and perfect for tourists who plan to visit different places around Taipei. Highly recommended! 🚇🇹🇼

I would give the travel agency a solid 10 out of 10. From airport transfers to communication, the drivers were very polite and friendly. They provide detailed guidance just in case you are unsure, which I found to be truly fantastic. This includes the coordination of flights and ferry schedules—they even replied to me after business hours (at that time, I happened to purchase the tickets on a Saturday for a Monday trip), and handled everything thoughtfully. At the same time, I would like to thank this platform for allowing me to bundle flights, transfers, and ferry tickets all in one go, and many thanks to our partner, Tian Ming International Travel Service!

I really love THSR!!! I would love to avail again when we go again in Taiwan. Very convenient for transpo.✨💯🚉🚊

I was a bit worried because there was no communication about the tour until the day of the pickup, but the driver arrived at the hotel exactly on time. Ideally, I would have liked to be contacted the day before. In the past, many car charter drivers were quite chatty, but Mr. Chen, this time, only provided the bare minimum information, such as answers to questions and meeting times. I would have appreciated it if he had shared more information about the tourist spots. However, he was incredibly helpful when I ran out of Taiwanese cash and couldn't get to a bank; he exchanged money for me using his own personal funds! I'm very grateful for that.

Overall, I was very satisfied. Our driver was a gentleman named Philip. Since it was a private charter, it wasn't a full-fledged guided tour, but he did a great job highlighting the must-see spots and recommending shops at each location. In the car, he also gave us a brief overview of the places we were heading to, which made the travel time more informative. This time, we departed from Taipei and visited Yehliu, the Jinguashi area, and Jiufen. We were originally scheduled to return to our hotel, but when I mentioned wanting to eat Braised Pork Rice for dinner, he recommended a great restaurant and kindly dropped us off nearby instead. This kind of flexible service, unique to a private charter, was incredibly helpful. I've been to the Jiufen area by bus before, but it was very crowded, and just getting around was quite a hassle. Since this was a family trip, being able to travel efficiently by car made a huge difference. I think this service is especially convenient for those who want to visit multiple tourist spots in one day or families looking to reduce the stress of travel. However, even with the 10-hour course, considering the traffic when leaving and returning to Taipei, the overall impression was that there wasn't as much free time as expected. This time, we mostly let him decide the itinerary, but precisely because it's a private charter, I think it would have been better to communicate our preferences beforehand if there were specific places we wanted to spend more time at or prioritize.