Sarawak

We had a good stay at this accomodation. The staff were accomodating and always ready to assist and the room we stayed in had enough space. The price was also reasonable! We arrived at about 1 a.m. and we were able to check in smoothly. The location was not on a busy street, so it was quiet in the evening which we liked. It's located along the Sarawak River and other touristy areas are easily accessible. You can book a Grab car or walk to nearby sights. The accomodation just need to update some of their in-room essential amenities. Overall, we are satisfied with our stay and will still consider it for our next vacation there.

cosy hotel. nice rooms. clean and very friendly and helpful front desk staff. eveyone is always smiling.

quite a pleasant stay! affordable & strategically located, just a short walk away from all the shops :) enjoyed my stay here, would recommend!

I had a wonderful experience during my stay at this hotel. The staff were friendly, helpful, and always ready to assist with a smile. The room was clean, spacious, and well-maintained, with all the amenities I needed for a comfortable stay. The location was convenient — close to local attractions, restaurants, and public transport. Breakfast was delicious with a good variety of options. I also appreciated the smooth check-in and check-out process. Overall, it was a pleasant and relaxing stay. I would definitely recommend this hotel to anyone looking for comfort, cleanliness, and great hospitality.

very nice hotel, nearby there's mcd. room is spacious but one thing I don't like is that there's no carpet, it's tiles so maybe it's a little bit cold. breakfast wise is good, varieties of choices

we have a plesant stay.. the receptionist is very helpful and friendly

Check-in was scheduled for 3:00 PM, but my family arrived at 3:20 PM. They informed us the room was not yet ready. Eventually, at 3:30 PM, they received a call and were able to get a room. In this aspect, they need to improve. It's understandable that it is a school holiday. However, check-out is already at 3:00 PM, which is quite late. Postponing this while check-out is at 12:00 noon is not ideal.

Our room was spacious and comfortable, with a large bathtub which we really liked. However, the room and bathroom were quite dusty, it felt like it hadn’t been used for a while. Housekeeping definitely needs to improve on cleanliness. The staff were polite, helpful, and cooperative throughout our stay, especially the receptionist who assisted us patiently. The hotel is currently under renovation, so some facilities are unavailable, the pool was closed, but they offered access to Hilton’s pool instead, which was a nice gesture. Most of the restaurants were also closed due to renovation, but breakfast was temporarily served at Level 22. There were plenty of choices and the food was surprisingly good. Overall, it’s a decent stay with good service, but I hope the cleanliness and renovation issues will be improved soon. cleanliness: 3/5 hotel location: 5/5 breakfast: 4/5

so far quite spacious, air cond super cold, there is heater as well and amneties is provided. the problem is the lights inside the room, quite dim