Things to do in Surabaya

I recently visited the spa with my mum, and I cannot recommend it enough! The staff were incredibly courteous kind, patient, and attentive, especially when it came to ensuring my mum’s comfort. We had booked treatments in advance, but when we arrived, my mum was unable to climb the stairs to the treatment room. Instead of cancelling our appointment, the staff were so patient in dealing with the situation and provided us with alternative options and kindly rearranged a treatment for her on the ground floor, ensuring she could still enjoy the experience. It was such a thoughtful and reassuring gesture that made all the difference to our visit. The treatment itself was wonderful, relaxing, professional, and thoroughly enjoyable. If you’re looking for a spa with exceptional service and a genuinely compassionate team, this is the place to go. Highly recommended!

The Bromo tour was one of the most beautiful sights I have ever seen in my life, and every moment felt surreal and unforgettable. Although it was raining on the way from Surabaya, we were lucky to arrive at King Kong Hill under clear skies, allowing us to enjoy the full view. We also had the best driver and a wonderfully kind guide who made the whole journey even more comfortable and enjoyable. The entire experience was so perfect that I have absolutely no regrets choosing this tour. 참고로 쌀쌀은 했지만 엄청 춥지는 않았고, 한국 가을 날씨 정도로 느껴졌습니다~ (11월22일 기준) I was especially grateful for our guide, Melati, who made the experience even more enjoyable. She was kind, thoughtful, knowledgeable, and talented guide. She guided us perfectly and showed us the best spots. She also took amazing photos for us, helping us create memories. If I ever visit Bromo again, I would love to join her tour once more. Thank you so much, Melati!

This trip was beyond imagination, even though I didn't see the blue flame on the day I went. The vehicle was comfortable with ample legroom, and Mr. Rudi was a gentleman and punctual. If you like swimming, the hotel has a pool. Also, when we departed at 11:00 PM, the hotel packed the rice that we didn't redeem the coupon for in time, and Ms. Judi brought it to the car. It was very impressive. I encourage everyone to try this experience once in their life. Watching the sunrise at Mount Bromo is not difficult, but at Ijen, the path is quite steep for a long distance. I recommend being in reasonably good physical condition.

Scenery: I just finished a solo trip to Bromo and Ijen. It was amazing to see both volcanoes so close up. For anyone worried about the hike up Ijen, it’s really not that difficult if you exercise regularly.The scenery was simply majestic, but the team is what made it so good. Guide: Big thanks to Edi, Fauzi, Sulis, and other members of the tour team for organizing such a unique experience. I will certainly find them again next time I'm in Indonesia.

The tour guide was great, thanks to Hans for his assistance throughout the trip and for ensuring we completed the journey safely. We all had a lot of fun, and the restaurant where we had lunch was also pretty good, with nice scenery and decent taste. The one-day trip was still quite tiring. If you don't usually exercise, it's a bit difficult to complete, but since we went all the way there, we had to persevere and finish it. I guess there's no easy way to see the volcanoes and waterfalls of Surabaya 😂. A very memorable experience.

In short, it was a very worthwhile experience for a one-day nature trip. We started our journey at midnight to watch the sunrise, but unfortunately, we only saw fog. But amidst the misfortune, there was also good fortune, because after that, the hike up to see the Bromo crater and the waterfall went smoothly.Both places are incredibly beautiful, and although the journey takes some time (by car and on foot), it's definitely worth it.In the end, this trip was really great, I give it 10/10. The tour guide, Baroni, took excellent care of us from the start until they dropped us off at our accommodation. It was a pleasure meeting you, and thank you for the wonderful experience.

The 4-day, 3-night Tumpak Sewu Waterfall + Ijen Volcano tour was amazing! As a Chinese girl traveling alone with only average English skills, I didn't feel any pressure at all. The whole trip was comfortable and the scenery was stunning. Tumpak Sewu Waterfall was so beautiful it left me speechless! I must especially praise the guide who led the way to the waterfall. He was very gentlemanly and considerate, offering help on dangerous sections, and taking photos with great care. Every photo he took was amazing, making the experience even better. The other guides were also dutiful and completed the service according to the procedure, without any perfunctoriness. The accommodation was also very reliable, clean and tidy, so I felt completely at ease. A small incident: There was a confusion with the amount charged by the driver going to Ijen Volcano. He charged 80k Indonesian Rupiah but said it was a 35k medical examination fee, and also mistakenly calculated 50k as 5k. Later, I carefully checked it and got the money back. But the driver on the last leg of the journey was super heartwarming. Knowing that I was a foreign tourist with poor English, he specially got out of the car near the hotel to help confirm the specific store in the local language, and also took the initiative to help carry my luggage. He was so gentle and kind, I was instantly warmed! Overall, it was a very satisfactory trip. Most of the staff were reliable and the value for money was good. I recommend it to friends traveling alone. Just be sure to double-check the amount when paying to avoid unnecessary misunderstandings.

Hiking in volcanic Indonesia mount is a must do. Great cold weather & nice scenery

I'd like to give a huge shoutout to our incredible tour guide “ANJAS” for making our 3-days adventure absolutely unforgettable! 🌟 Your knowledge, enthusiasm, and care towards us were top-notch, and we felt so lucky to have you showing us around with the help of our van driver ofcourse. You went above and beyond to ensure we had the best experience possible, and your passion for sharing your expertise was truly infectious! From the moment we met, we knew we were in good hands. Your warm smile, patience, and kindness put us at ease. Your stories, anecdotes, and insider tips added so much depth and flavor to our experience. Thanks again for an unforgettable 3 days! We're so grateful for the time we spent with you and can't wait to recommend you to friends and family. JVTO is truly lucky to have u as their tour guide. And to JTVO thanks so much for ur prompt response on all my queries before the trip & for assisting us regarding our hotel issues, u truly go beyond our expectations.