[Hokkaido Three Essential Locations Tour] Noboribetsu & Lake Toya & Otaru Day Trip | Departure from Sapporo

Our tour guide, Xiao Zheng, was very patient, meticulous, and attentive to each tourist. He explained everything in Chinese, English, and Japanese. The travel experience was excellent and highly recommended!

great day. Rii our guide was lovely, and very helpful. especially loved Otaru and would have enjoyed longer there.

our tour guide Rii was very good at explaining all the history. however, this tour is abit too rushing and we cant really enjoy it. personally i don’t really enjoy otaru as its just a shopping street. i wished i had chosen other trip that went to ningle terrace. we had lunch at showa shinzan. the food was good and affordable but there’s nothing much there only the view or the mountain and bear ranch which for me was not worth it. lake toya nothing much to see only lake and mountains view behind and were there for a quick stop only around 10mins to take photo. i only enjoy seeing noboribetsu valley. the rest was just too boring.

good experience and fun. nice view and met new friends

Why wasn't it indicated that this was a Chinese tour?? There was an English/Chinese option, so I chose English, but this is a tour where a small number of people who chose the English option join a Chinese tour. The guide alternates between explaining in English and Chinese, so I didn't find it beneficial. I'm grateful to the guide for working hard, but the tour itself gets 1 star 🥲

In conclusion, I did not have the experience. Reasons: 1. The final confirmation email was received very late in the morning the day before. 2. The information in the email was presented as an image, but some phones had display issues, making it impossible to see the QR code or the complete image. 3. On the day of the tour, the guide did not attempt to use the provided information to add group members. 4. On the day of departure, the meeting time was 7:40 AM. I arrived around 7:40 AM but did not see any clear signs to identify the guide. As mentioned regarding the email, the meeting point was correct, but the image display was problematic. So, I could only wait at the location marked "Group Bus 1." I kept waiting and eventually realized something was wrong; there was no one there. Although there was a license plate, I didn't see the guide directing anyone near the tour bus. Even if they were looking for people, they might not have been holding a flag or any obvious identifying item, which made it impossible to find them. 5. Based on the above situation, they should have contacted the travelers again via Gmail. None of these actions were taken, and there was no response to subsequent emails. For all these reasons, I realized something was wrong and that I had been left behind. If you want to have this experience, please pay attention to the issues above. The guide will not proactively add people's information or contact them. They just send out a standard form, and whether you get on the bus or not is your problem.