Batam

This hotel continues to offer excellent value for money thanks to its prime location within walking distance of BCS Mall, Grand Batam Mall, A2 Food Court, and numerous massage outlets. The rooms are spacious, the beds are comfortable, the shower has excellent water pressure, and breakfast has improved significantly since my last stay. However, the property is clearly showing its age and is overdue for refurbishment. The biggest drawback is the underperforming air-conditioning, which struggles to cool the room adequately even at the lowest temperature setting. The minibar fridge is also ineffective, and some amenities, such as refillable bathroom dispensers and hand towels, would enhance the guest experience. Overall, despite its aging facilities, this remains a good budget-friendly option in a highly convenient location. If the hotel invests in renovations and upgrades its air-conditioning system, it would be an even stronger choice for future stays.

Staff is friendly and the place is really nice and relaxing with the private pool. good location too !

limpeza: Excelente, acesso ao transporte: Fácil, a 5 minutos a pé do Terminal de Ferry Batam Centre, serviço: Excelente, localização do hotel: Ótima, fácil para usar o aplicativo Grab e também com serviço de táxi Blue Bird prontamente disponível no hotel para buscar os hóspedes.

Best hotel with comfortable bed and good breakfast. Everything was maintained well and clean. Will definitely come back again.

I booked this hotel for the first time and it gives me a wonderful experience. First, I requested for a early check-in via Whatapp one day in advance. The staff inform me it is subjected to the room availability. Yes I respect that. But during the actual day of check-in... Wow the counter lady makes my day. She let me check-in at 12.30pm instead when I arrived early. Secondly, every time I go out of the hotel and come back to the hotel, I was greeted by the security at the main door. Wow impressive. The room that I stay was clean and the space is big. Unlike other hotel that I always stay gives me unpleasant smell and noise. That's why I give it a try on this hotel for my first time. I will stay here again next month. The location is good. You don't even have to take a grab to go grand Batam mall because the mall is just beside this hotel. Overall is fantastic. My 3days 2night stay is so wonderful. Thanks everyone for giving me such a wonderful experience. Kelvin Singapore

We stayed at Swiss-Belhotel Harbour Bay Batam for 4 nights and had an enjoyable experience overall. The hotel is in a very convenient location, especially for those arriving by ferry, with plenty of restaurants, convenience stores, and massage centres nearby. The room was clean, comfortable, and spacious enough for a family stay. The staff were friendly, polite, and always willing to assist. The breakfast had a good variety of options and was a great way to start the day. The facilities were well maintained, although some areas could benefit from a slight refresh. Overall, it is a good hotel that offers value for money and is suitable for families, couples, and short getaways. We had a pleasant stay and would consider returning on our next trip to Batam.

Room will good and comfortable, even comes with a coffee machine for daily necessities(Towels, Soap, toothbrushes bottled water and coffee) it was very convenient, as you can request from the staff, and they will deliver it to your room

It is very near Harbor Bay Ferry Terminal, connected with the Harbor Bay Mall. It is a walking distance from the ferry terminal to the Harbor Bay Mall and then to the hotel, with good options until late night. Recommended at this price point.

I would say it was TERRIFIC because theres no such thing as perfect lol. Everything was so satisfying. The staffs were nice, kind, and polite. Special thanks to Dara (reception) and Vina at the restaurant (if not wrong - I am so sorry I frgt her name). I honestly promised her to give a review via the QR code provided by her. She was wearing hijab at the time. Please let these two particular staffs know that they provided wonderful service! The loc of the hotel was superb! Just the opposite of old Mall and few meters from the new mall : GRAND BATAM MALL. The breakfast was a champion! With the price offered, it was totally worth every penny! I am very happy that you have INDONESIAN FOODS in the buffet breakfast like LOPIS, TAHU CRISPY, BUBUR SUMSUM, and even MANISAN BUAH😍 The room was spacious and the bathroom was super clean! I literally love almost everything about the hotel. Thank you! Wouldnt mind coming back next time❤️