Today is my second to last day in Hokkaido. I joined Klook's Lake Toya and Otaru day tour. Our guide, Shishi, made my experience even more special with her professionalism. Shishi tried her best to remember everyone's faces and explained everything diligently at each stop, providing detailed explanations in both Chinese and English. She quickly integrated with the guests and even gave us tips for exploring Hokkaido during the drives between locations, so we didn't have to do any research ourselves – just follow Shishi! This day's experience will definitely make me book another Klook day tour, and I hope to join Shishi's group again. Shishi was also very thoughtful and responsible, strictly following company regulations. Even when we wanted to leave the group in Otaru to return to Sapporo on our own, Shishi warmly reminded us of the JR train schedules and times for returning to Sapporo. She only allowed us to leave the group in Otaru after ensuring it was in accordance with company policy. Today's experience truly felt privileged, and I look forward to booking another Klook day tour next time.