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It was great that the meeting point was easy to find. The gathering place was also easy to understand. It was very valuable to visit such an important historical site for learning about ancient history. The guide was also very clear and easy to follow.

Great experience. Please remember to bring an umbrella and some fan during summer. The second part of the tour has no shade at all

This was my first solo trip to Poland. I was debating whether to go until the day before, thinking I might not get another chance, so I looked for a tour. Of course, there were no openings anywhere the day before, and I had given up when I found this tour on Klook! What's more, there were tours departing every hour from 7 AM to 2 PM, which was incredibly lucky. I received the voucher immediately after booking, and it specified the meetup location: across the road from the Mercure Hotel. I was picked up at 9 AM. On the day, I was the only person. I got into the car and was driven to Auschwitz, which took 1.5 hours. The driver's driving was very careful. Upon arrival, the driver handed me a paper ticket, and I went to the counter. Here, I received a sticker. The sticker indicated the guide's language and time. Mine was for the 10:45 AM English session. I said goodbye to the driver before the security check. We could communicate via WhatsApp. When I informed him that the tour had ended, he came to pick me up right away. The tour was a group of about 20 people, walking through Auschwitz and Birkenau. We traveled between Auschwitz and Birkenau by free shuttle bus. After visiting Auschwitz, there was a 15-minute break, where I used the restroom. It was quite crowded for women, so it was a close call. I was the only solo participant on the tour. Coincidentally, I was also the only Asian person. The guide explained everything in a consistently calm manner. There were no flashy presentations or videos. However, what happened there could be understood from the pictures, photographs, personal belongings, and remaining buildings. Photos and videos were allowed. There were some restricted areas, so I recommend listening carefully to the guide's explanations and visiting with respect. Since there's a lot of walking, comfortable shoes, rain gear, and water are essential. It was early July, but it was cold, so I also recommend bringing a jacket. On the way back, the driver asked where I wanted to be dropped off (perhaps because I was alone?). I was dropped off at the same kiss & ride as the pick-up, and then I explored the Old Town before heading back. If you're coming to Poland, I highly recommend visiting. You can participate alone; in fact, I think going alone is better as you can engage with the experience more earnestly without idle chatter.

A truly grand, delightful, and unique experience. It's definitely worth visiting and a must-see when you're in Krakow.

The tour began by descending a spiral staircase, then we started walking through the salt mine. Our guide let us touch the crystallized salt on the walls and taste it. There was running water, and after touching it, our hands were covered in salt once they dried, indicating the high concentration. The salt mine was practically a small city, complete with a lake and a church! When I originally booked the tour, it included hotel pickup, but the day before, I was informed that I needed to wait at a bus stop. Luckily, it wasn't far from my accommodation, so it was easy to walk there.

if you have a limited amount of time in Krakow, this tour is well worth it. I had 3 days in town and this one tour hit 3 items I wanted to do. If you have a bit longer, id recommend spreading the tours out. After Aushwitz, doing Birkenau right after was very heavy. The information was heartbreaking and somber- by the time we got to the Salt mines, I was already so tired. Highly recommend this tour. Staff was very friendly, punctual and accommodating. These tickets also get you to the front of every line, which is a plus!

Patryk is a fantastic driver! Very considerate and responsible in driving everyone back to their original hotels.

the trip to zakopane was very smooth from pick up to drop off..Niko the guide was very informative and fun guide. the only thing i didnt like was that zakopane was very crowded and just full of vendors, and the same at the thermal pool just overly crowded.

Very informative tour with a great tour guide, Krzysiek, who was with us from meeting point till the end. Communication was timely and well organised.