Ônibus Turístico Hop-On Hop-Off de Cracóvia

Nie musisz drukować vouchera, akceptują już vouchery mobilne. Obowiązkowy punkt podczas pobytu w Krakowie, dzięki któremu zobaczysz historyczne miejsca.

Punctual with timings, patient with those who didn't know how to set their language on the headphones, good guide, safe and smooth.

Love the tour............... Best way to see Krakow, Easy hop on hop off to tourist spot............

크라쿠프 구시가지를 포함해서 도시를 넓게 한 바퀴 돌았습니다. 설명을 들으면서 편안하게 이동하는 여행이었습니다.

great experience ,we enjoyed

Klook didn't seem to know the situation on the ground in Poland. Their website stated that a paper document was required, but I had already placed the order when I was in Poland (because the website said orders could be placed the day before). However, Klook informed me that a paper document was needed. I had no idea where to print it in Poland. Klook then suggested I inquire at a physical store, but there was only one store in Krakow (in the Old Town). After traveling a long distance, I found that the store was not even open (I don't know why). I then decided to take a chance and see if I could explain the electronic voucher to the driver, which made me very anxious before my trip. However, Klook customer service just told me to ask the counter and then cut off communication. I am very dissatisfied; if they don't understand the product, why sell it, and then when asked, they don't know the answer. But actually, in October 2024, Wow Krakow already allows boarding with a QR code scan, no paper document needed. Each bus stop can be found online (it takes a bit of effort because the information is a bit unclear). Overall, the actual boarding experience was quite good, so the five stars are for Wow Krakow, but I am not very satisfied with Klook's customer service handling this time.

El punto de recogida recomendado puede no ser el más cercano a su alojamiento. Debería consultar el sitio web del autobús turístico Hop on Hop off antes de dirigirse al punto especificado por Klook.