Hotel a Hanoi

We stayed at Holiday Emerald Hotel in Hanoi, and honestly, it exceeded our expectations. The hotel is located right in the Old Quarter, so everything is super accessible—restaurants, cafes, and tourist spots are all within walking distance. One of the best things about this hotel is the staff. They were very friendly, welcoming, and always ready to help. From check-in to arranging tours and transportation, they made everything easy for us. You can really feel the good service during the whole stay. Many guests also highlight their hospitality as one of the hotel’s strongest points.  The room was clean and comfortable, with everything we needed. The bed was nice, and the space was well-maintained, which made it easy to rest after a long day exploring Hanoi. Cleanliness and comfort are consistently rated high by guests.  The location is perfect—it’s in the heart of the Old Quarter and just a short walk to places like Hoan Kiem Lake and night markets.

The hotel is within old quarter near or walking distance to some spots and recommended restos. The hotel staff are friendly and accommodating. They also offer transfers going to airport. The room is clean, functioning AC, they clean the room everyday, provided new towel and toiletries everyday. Breakfast is also included. wifi sometimes got slow but its ok. Overall it is highly recommended, and definitely will book here again soon.

Location: near St. Joseph's Cathedral and lot's of resto nearby. No elevator just like any other hotel in Old Quarter. No staff to help with the luggage so make sure you exercise and have muscle strenght hihi Overall it was a good hotel complete toiletries and super comfy bed.

cleanliness: they clean it everyday transport access: easy transport hotel location: good location to all famous spot service: good service and very nice staff

love this hotel. location is perfect. downstairs were the not so popular restaurants as yet in soc med but food is great - and frequented by locals. try the steak somewhere near. the dessert next door. the rice meals on the other corner. short walk from Old Quarter, the market and Ho Kiem Lake. there’s this fruit lady a few steps away downstairs where I buy from everyday. we were given the only room in the 9th floor room where we end the day in the tub. the room is not new and could use a few repairs but overall, the room is nice and spacious. walk around and you will see those places they recommend in socmed without even trying.

We had a wonderful stay. The room was affordable, clean and comfortable. The staffs were friendly and helpful. The location is perfect especially if you want to explore Hanoi's Old Quarter. Good value for money. Highly recommended.

The hotel owner is very friendly and accomodating. They allow me to check in very early because my sleeper bus from Sapa arrive early in the morning.

Hotel location: Perfectly situated! It was very easy to find and close to the main attractions I wanted to visit. Cleanliness: The room was spotless upon arrival, and the housekeeping team did a great job maintaining it throughout my stay. Service: The staff were incredibly friendly and helpful, making the check-in and check-out process seamless. Transport access: Excellent. There are public transport links within a short walking distance, making it convenient to explore the city. Breakfast: A great variety of options were available. Everything was fresh and delicious—a perfect way to start the day!

budget hotel. superb service. staff are friendly. location is okay. we enjoy the stay in the hotels.