Hotels in Hanoi

We stayed at Holiday Emerald Hotel in Hanoi, and honestly, it exceeded our expectations. The hotel is located right in the Old Quarter, so everything is super accessible—restaurants, cafes, and tourist spots are all within walking distance. One of the best things about this hotel is the staff. They were very friendly, welcoming, and always ready to help. From check-in to arranging tours and transportation, they made everything easy for us. You can really feel the good service during the whole stay. Many guests also highlight their hospitality as one of the hotel’s strongest points.  The room was clean and comfortable, with everything we needed. The bed was nice, and the space was well-maintained, which made it easy to rest after a long day exploring Hanoi. Cleanliness and comfort are consistently rated high by guests.  The location is perfect—it’s in the heart of the Old Quarter and just a short walk to places like Hoan Kiem Lake and night markets.

cleanliness: they clean it everyday transport access: easy transport hotel location: good location to all famous spot service: good service and very nice staff

The place is beautiful, very clean, the staff is kind and attentive, especially Nguyen and the cute Tom heheheh 100000 percent for the bay luxury hotel

The hotel is within old quarter near or walking distance to some spots and recommended restos. The hotel staff are friendly and accommodating. They also offer transfers going to airport. The room is clean, functioning AC, they clean the room everyday, provided new towel and toiletries everyday. Breakfast is also included. wifi sometimes got slow but its ok. Overall it is highly recommended, and definitely will book here again soon.

Location: near St. Joseph's Cathedral and lot's of resto nearby. No elevator just like any other hotel in Old Quarter. No staff to help with the luggage so make sure you exercise and have muscle strenght hihi Overall it was a good hotel complete toiletries and super comfy bed.

easy to check in, staff are accommodating; breakfast are plated with your choice of main course, drinks, coffee/tea, fruits; complete toiletries and towel; bed is spacious for 2; television is with netflix and YouTube; area is accessible to old quarters for shopping and dinning

such a wonderful place to stay. we do love the balcony!!! the room was spacious and clean. the bathroom had hot and cold water, and the toilet was clean. very convenient if you want to visit st. Joseph cathedral, hoan kiem lake, cong cafe, note cafe, Michelin bun chan, this is very near to the Michelin 🍜 pho

Hotel location: Perfectly situated! It was very easy to find and close to the main attractions I wanted to visit. Cleanliness: The room was spotless upon arrival, and the housekeeping team did a great job maintaining it throughout my stay. Service: The staff were incredibly friendly and helpful, making the check-in and check-out process seamless. Transport access: Excellent. There are public transport links within a short walking distance, making it convenient to explore the city. Breakfast: A great variety of options were available. Everything was fresh and delicious—a perfect way to start the day!

The hotel owner is very friendly and accomodating. They allow me to check in very early because my sleeper bus from Sapa arrive early in the morning.