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I absolutely loved my stay at Candeo Hotels Osaka The Tower. The location is excellent, the staff are attentive and helpful, and the breakfast is high quality. The rooftop spa is amazing, with breathtaking views over Osaka. The room and the hotel in general were very clean, comfortable, and well maintained, with everything needed for a pleasant stay.

Osaka Hotel Granvia makes me feel deeply that it's my home in Japan when I travel to Osaka; it's so familiar. This is already my third stay. Among countless options, I always choose this one because no other hotel can compare. With the Grand Green park half-completed, walking through it, whether day or night, is incredibly relaxing and fully satisfies the healing sensation of traveling abroad. Hotel Granvia itself represents the best in food, clothing, housing, and transportation. There's a Harves supermarket on B1, and numerous major shopping malls. Most importantly, the connecting passages between each mall are exceptionally well-designed, which is one of the prime examples of Japanese railway economics at its finest. All its amazing qualities speak for themselves.

This was my first trip to Japan, just my son and me. Japan was an unfamiliar place for me, and I was a bit scared because it was my first time selecting a destination and planning everything, and while I know some Chinese characters, I don't speak Japanese. However, after arriving, the process of taking the Rapi:t train and finding the Hiyori Hotel from Namba Station went more smoothly than I expected. While it might be normal for others, accomplishing each step felt quite amazing to me, haha. Plus, as soon as we arrived, a kind Korean student employee at the front desk greeted us, and unfamiliar Japan quickly began to feel familiar. My mood was at its peak! But then, I suddenly started to develop a fever. My body was getting weaker, but my son was completely focused on finding character figures rather than his mom's well-being... 😂 Still, I understood, as the main purpose of this trip was for my son, who had been singing about wanting to buy figures in Japan, haha. After finishing our shopping and returning to the hotel around 7 PM, my fever had already exceeded 100.4°F (38°C). I immediately asked the Korean employee at the front desk for help, and they promptly found a nearby hospital that could treat foreigners. It was less than a 10-minute walk from the hotel, so even I, who am terrible with directions, could easily find it. The hospital had nurses who spoke foreign languages, and since I can speak Chinese, I was able to communicate directly, receive a diagnosis, examination, and medication prescription, and returned to the hotel a little after 9 PM. While I was at the hospital, the Korean employee took care of my son, who was waiting at the hotel. They gave him snacks, and it seems my son spent his time making takoyaki in the lounge and catching Pokémon. 🥹 Getting suddenly sick in an unfamiliar country was truly overwhelming, but thanks to the help of the staff, I was able to receive treatment safely. I am grateful to the Korean employee who greeted us brightly and kindly assisted us from the day we arrived until the day we left, and also to the other staff members. Thanks to them, despite the unexpected incident, my first trip to Japan with my son ended with good memories. Thank you very much! 🙏

Considering the facilities are a bit old, they are very clean and well-maintained! The lounge bar, available from 2:00 PM to 10:00 PM, only has simple snacks, but it is great for a light bite. Nachos are served starting at 7:30 PM! :-) There's an iced coffee machine, so we saved on coffee expenses, and laundry drying is completely free, making it so easy to pack and organize our luggage even after returning from the trip! Both Namba Station and Nippombashi are close by. Don Quijote is also 190 meters away, so you don't even have to go into the crowded Dotonbori area. We are a family of 5 (2 adults, 1 elementary schooler, 1 kindergartener, and a 2-year-old toddler), and after inquiring in advance, we stayed in a twin room with no extra charges! Amenities were provided for 5 people, and an extra bed was set up as well! The service is truly wonderful, and we are extremely satisfied!!

The hotel’s location is one of its biggest advantages—it’s close to almost everything, including the train station, tour meetup points, tourist attractions, restaurants, and shopping areas. The hotel also offers plenty of amenities for guests. They provide sleepwear, and you can even borrow an umbrella if needed. Check-in starts at 3:00 PM, while check-out is at 11:00 AM. The self-service check-in and check-out machines make the process quick and convenient. There are vending machines and a laundry area available on-site, and some floors are equipped with microwave ovens for guest use. Overall, it’s a comfortable and convenient place to stay, especially for travelers looking to explore the city.

This hotel provides basic amenities, has an Onsen on 4/F for hotel guest, and closes to JR Namba station. It’s not far to get to local attractions and other cities for sightseeing.

The location is fantastic, right above the station. Getting around and back to the hotel is very easy without getting lost, as many signs show the hotel's name. The room is spacious enough, and opening three suitcases is not a problem at all. Traveling for a birthday, the hotel thoughtfully provided a small gift. It has all the necessary amenities, and our whole family is extremely satisfied.

Every time I visit Osaka, I stay at this hotel in Umeda because it's very convenient. There's a direct bus from the airport that drops you off right across the street, so it's just a short walk. It's also ideal for travelers with a car, as there are 12 parking spaces downstairs. Although there's a parking fee, hotel guests receive a discounted rate. While there are many hotels around Umeda, this one offers excellent value for money, and the rooms are relatively spacious and always very clean.

When planning our first trip to Japan with the kids, I was debating where to stay, and this place was a perfect pick! It was such a relief and so welcoming to find a Korean staff member at the front desk. The hotel was within walking distance of Namba Station, Dotonbori, and Shinsaibashi. It was quiet at night, but there were convenience stores (FamilyMart, Lawson) nearby, which was great for late-night snacks. The real highlight, though, was the large public bath on the 17th floor. After walking 20,000 steps each day, I could relax and recover in the bath, ready to walk another 20,000 steps the next day! We also tried the breakfast, and the natto and tofu were delicious; overall, the food was quite good. Next time I visit Osaka with the kids, I'll definitely choose this hotel again. We had a wonderful stay!