Kitasaku

Sujuva asiointi ja matka. Olisimme voineet saada tämän edullisemmin, jos olisimme varanneet aikaisemmin, mutta viisumin odottamisen vuoksi varasimme vasta kaksi viikkoa ennen matkaamme. Varaaminen oli helppoa, ja pyyntö jättää meidät Disneylandin sijaan Disney-hotellille onnistui vaivatta.

bought on the morning and received instant confirmation. the bus wait was reasonable. For multiple stops, it is best to check the bus schedule after alighting so that you can plan how long to stay and when to take the next bus.

A good way to travel in the summer if you are not renting a car. cover areas like Shiraito Falls, Kita Karuizawa to Kusatsu. Took the bus from Kusatsu to Karuizawa station. Seamless travel. just a little confusing when getting on the bus as there was no QR shown on the Klook App but the driver read the ‘so called ticket’ and we could get on the bus. Perhaps better instruction or an amendment on Klook App regarding the QR code as there was none.

Driver was on time, waited for us patiently and could speak Mandarin

Great hotel with spacious and comfortable rooms. The free shuttle bus to Karuizawa Prince Shopping Plaza was very convenient for shopping. The location is peaceful, and the staff were friendly and helpful. Overall, a pleasant stay and good value.

Hotel was a three minute walk from the station. And a five minute walk to the outlet store. Room was clean and standard by Japan standards. Free coffee and the amenities were great as well

Overall, highly recommended! First, on the day of check-in, the front desk staff were friendly and proactively provided detailed information, helping us get acquainted with the hotel facilities and the surrounding shops (very important! Lawson is only open until 11:00 PM, not 24 hours). Second, the toilet and bathroom in our room type were separate, so we didn't have to worry about a slippery floor after showering when using the toilet, which was very convenient and safe. The bed was very comfortable, allowing us to sleep soundly until morning. However, the refrigerator only had a fridge compartment, no freezer, which is something to note. My booking included complimentary hotel breakfast, which I hadn't initially expected much from. But after the hotel staff's introduction, I was eager to try it. There was a good variety of bread, and the quality was excellent, not just simple toast options. The fresh salads, juice (you could tell it was 100%), fresh milk, and coffee beans from the coffee machine were all great (I would press the espresso button and then add fresh milk from the side to make a latte, and the taste was comparable to lattes from outside coffee shops). Additionally, during our stay, there was a limited-time summer special offer. Besides different daily vegetable and fruit dishes and desserts for breakfast, each room could also pick up to 6 refreshing herbal snacks per day, which was a very generous gesture! All hotel staff were polite and enthusiastic, and the room was comfortable and clean. The only downside was that the room rate was significantly higher overall because it included a Saturday night. A separate accommodation tax of 250 per person per night was also collected upon check-in.

very big and comfortable room! Will consider revisit next time!

Good hotel, right on the Ginza old street. comfortable rooms, amazing front desk and bar staff. Highly recommended