Wulai Old Street

5 stars for everything!! You HAVE to book this tour if you visit Taiwan. Tommy leads the tour and he gave us the best day. He’s very talented at switching between speaking in Chinese and English equally to share wonderful information. He reminds me of a teacher. I traveled with my 65 year old mother who walks with a cane, but still has the energy and fights through her bad knees. Tommy gave us so much time in each location to explore and she didn’t have any problems, despite climbing stairs and walking trails in the mountain! Wulai was a very serene and beautiful place… It was our last tour during our visit to Taiwan and I’m so glad we did not miss it. The drive itself was gorgeous. Tommy crafted the best itinerary to visit the mountain, the hotel at top (there’s a beautiful pond with a creek & coffee shop up there), the cable car ride with amazing views of waterfall, cute train ride to zip us down to the indigenous village, & plenty of time to walk around and eat/shop. Book Tommy!!!

Of all the tours I booked, this was my peesonal favorite. The tour agency notified me that there was not enough english speakers who booked for the tour so we are joininv the Chinese speaking group. Mr. Eric, our driver was very commendable and accommodating! He was truly helpful and he really tried to explain everything in English. Thank you for this lovely and calming experience! Highly recommended! ♥️🙏🏼

The double hot spring room is quite spacious and even has a waterproof storage cabinet, which is very thoughtful for items you don't want to get wet. Soaking in a hot spring can get quite warm, but the room here has air conditioning, making the overall experience very comfortable. Outside, there's a public area with hair dryers and cotton swabs available. Overall, I feel it offers great value.

Our tour consisted of six people so very small and easy to get around in a minivan. The town visited on the Wulai mountain trip was very quiet and not crowded as other tours I have been on in Taipei. The tour guide was very nice and informative.

Very convenient and easy to use. No need to queue in line to buy the actual ticket. There is no other way to reach the resort but through cable car. The view aas spectacular!

I came to the public bath on a weekday and it's so quiet and nice. On the day I visited, only Taiwanese people were in the baths. The staff are very friendly... The receptionists speak excellent English, and when I wasn't sure where to go in the bath area, a staff member came over and used a translator to guide me. They were truly kind. I was a bit worried after reading other reviews, but it was really great. For those using the public bath, just show your Klook voucher at reception, get your key, go down the stairs, and the women's bath is on the left and the men's bath is on the right (written in Korean). You can enter accordingly. Like a Korean sauna, you put your shoes in the locker corresponding to your key number, come in, undress in a locker, put on a gown and a hair cap, then come to the public bath area, shower, and then enter the bath. They asked us to remove our makeup before entering if we were wearing any! (Let's be polite Koreans and follow this rule, haha.) But honestly, there's no need to wear makeup when going to a hot spring. Cell phones are prohibited inside the bath! You can use them in the resting area. And the water is super soft, it feels like it's good for your skin.

Extremely cute and fun. Its almost like a roller-coaster ride for kids. It gives you a nice view of the falls and river plus the surrounding nature dispersed amongst some dwellers. It is a nice ride. It moved nicely

We took the shortest trail to see the waterfall. A leisurely walk to and fro the trail will take approximately 45 minutes. Rest rooms mid way to the waterfall observation deck was also very clean. Unfortunately, the observation deck to the upper part of the waterfall was not accessible due to the fallen stones. There was even a scenic and forest bathing trail that may take a longer time.

I've enjoyed onsens in Taiwan and this one takes one of the top spots for my favorite places. The view from the public bath was beautiful and serene. It has tea and coffee, the products you can use after bathing are of great quality too. My only concern was for some reason, the water from the showers only produced hot water even after turning the knob to cold. The jet pools are perfect. Overall a great experience.