Hakone Venetian Glass Museum (Glass Forest) tours

Our tour guide Carl Ma is a caring & helpful guide. He sees to our need during the tour. we have a pleasant & enjoyable tour with him. A 👍 up to him.

​⭐⭐⭐⭐⭐ The absolute highlight of our Japan itinerary! ​Escaping the hustle of Tokyo for a day in Mt. Fuji and Hakone was an unforgettable reset. Seeing Mt. Fuji's iconic peak in person is stunning enough, but the real magic of this tour is how every segment feels like a new perspective: ​The Volcanic Vistas: Standing at Owakudani with the sulfur vents below and Fuji rising behind you is surreal. (Don't skip the black eggs!) ​On the Water & Air: Gliding across Lake Ashi on the pirate ship offered breathtaking views, followed by sweeping panoramas on the Hakone Ropeway. ​Stress-Free Logistics: Navigating Hakone's multi-layered transit (buses, ropeways, boats) on your own can be confusing, but this tour seamlessly connects every piece of the puzzle. ​Special thanks to our guide (Yang) and driver for keeping everything punctual while giving us plenty of time to explore. Worth every penny!

This trip was excellent. Our tour guide Matt was super friendly and Great English speaking guide. He gave us all possible recommendations at all places for local food, sight seeing and souvenir shopping. It was a great experience. Please ask for Matt as your guide if you plan to take this one day trip. you will thank me later.

Our driver was extremely friendly and engaged in conversation with us. He was able to accomodate our requests. We even arrived at our destination earlier than expected. Would highly recommend again.

We had such a fantastic experience on this tour. Despite the weather not being particularly kind to us and Mount Fuji deciding to stay hidden for the day, we still got to see and do so much and had a genuinely brilliant day. A huge part of that was down to our guide, Erik. He was fantastic throughout, sharing so many interesting insights, stories and pieces of history along the way. It added so much to the experience and really made the day for us. What surprised us most was just how much you get to experience on this tour. Even without seeing Fuji, we came away feeling like we’d had a really full and memorable day rather than feeling as though we’d missed out. And actually, we’re not disappointed that Fuji didn’t make an appearance, because now we have the perfect excuse to come back! When we do, we’ll be much better prepared and fully armed with all the tips on what to do, what not to do and how to make the most of the area, thanks to Erik. An excellent guide. Thank you, Erik!

I had the pleasure of being accompanied by Ali as my personal driver and guide for my day trip to the Gotemba Premium Outlet. He was punctual, professional, and demonstrated great patience while ensuring my safe transportation. This Klook booking was a worthwhile investment, and I am very satisfied with the comprehensive support provided by Ali.

Absolutely loved this tour! 🇯🇵✨ This was my first ever overseas trip, so I was a little nervous about travelling somewhere completely new. Booking this guided tour was one of the best decisions I made, it turned out to be such a wonderful experience. Our guide, Erik, was fantastic! He was incredibly knowledgeable and informative, sharing so much interesting information about the places we visited and the history of the area. He was also approachable which made the whole day relaxed and enjoyable. Seeing Mount Fuji, exploring Hakone, experiencing the pirate ship on Lake Ashi, Owakudani and Oshino Hakkai made for such a memorable day. The scenery was absolutely beautiful, and it was amazing to experience so much in one day. A huge thank you to Erik for making my first overseas tour such a positive and memorable experience. I would definitely recommend this tour, especially if it’s your first time visiting Japan! 🇯🇵❤️

sakuragi was our guide and did an amazing job! he knew all the stops and where to take a photo. he was kind and up beat and he was easy to understand in multiple languages, including english!!!

Serina was incredibly thoughtful. Our group came from various places, and only my companion and I, along with another gentleman, spoke Chinese. She would tell us in both Chinese and English where we were going next and where the famous photo spots were, even providing diagrams so we'd know how to get the best shots. Plus, Hakone was very crowded, and we were worried about getting lost. Sometimes, when the main group was ahead, and we got cut off by other groups, she would constantly turn back to check on us. Lastly, I really love Serina's voice; it's so pleasant and gentle. I highly recommend Serina, and I hope to have the chance to join her tour again next time I visit Japan.