Haiphong

great room and view. easy to check in and store luggage. staff were helpful but not overly friendly for a 5-star resort experience. pool was partially shut down for maintenance and pool bathrooms were flooded and closed one day. breakfast included and lots of variety. overall, great and would come back.

My experience staying from March 9th to March 14th: The hotel was excellent in every aspect, but the main entrance is currently undergoing renovations, which makes the exterior a bit unsightly. However, this didn't affect my stay. Also, the nearby intersection is under construction with digging, so sometimes you have to take a longer route. If you don't mind the inconvenience, it's fine. The nearby construction is being rushed, and there were still noises around 3 AM. If you're on a lower floor and your sleep is affected, you should definitely report it. However, the hotel often responds that they don't have any other rooms available, and they don't even offer a discount. For those who prioritize sleep quality and need quiet to fall asleep, please think twice if you're planning to book a room recently.

it was a great experience.. even though I'm the only one who is not speaking vietnamese but they are accommodating.. also the guide tried to communicate with me for the itinerary, and it's an opportunity to meet new people... all in all it's an amazing experience.. Thank you..

The zoo is spacious (the elephant looks sad) 🥹 (9.5/10). The play area is fantastic, no long lines (10/10). Food and drinks inside are a bit expensive, so it's better to eat outside the gate (cheaper prices). The whole area is very large, so wear comfortable shoes.

Tickets are easy to book, and the staff are enthusiastic. It's less crowded if you go at 11 AM. Once you cross to the other side, take the Én Vàng bus for 310k to get to the city center.

Unlike other tours that direct you to Tuan Chau International Marina, Google Maps accurately guides you directly to the boat boarding location, so you can take a taxi straight to the place in the first photo. Upon arrival, the reception confirms your reservation and you board. From welcoming guests to explaining the itinerary, having lunch, riding a bamboo boat to explore the cave, and kayaking and swimming before returning for tea time, everything was great. The lunch buffet food and drinks all suited my taste, and everyone at the reception was friendly. Thanks to them, I had a really good time. Thank you.

fantastic cruise!!! every effort was made to make our trip comfortable. international cuisine. kids loved all the activities. do carry dry fit clothes and swimsuits. especially footwear.. the manager Mr. Ha was very good. Will definitely recommend.

So glad to have Victor as our guide, he made sure the whole journey was worth it from the very start to finish. The pick up time was very early in the morning but Victor’s energy was unmatched. He was enthusiastic, humorous and very intelligent when touring us around historical sights that we passed in the bus. One thing I’d like to commend him is his organisation skills, he made sure everyone in the group understood the timings and itinerary of our experience. Everything was laid out so clearly and his communication skills were excellent. He took really good care of us, any questions we had, even unrelated to the cruise we booked, he was happy to guide us and recommend the best options for us. Although the cruise had a tiny few outdated decorations and facilities that needed to be fixed (e.g the japanese toilet in our cabin bathroom), and that there wasn’t any wifi in our cabin, we still made the most out of it. Food was great, we were well fed and a lot of options for us.

Great day tour, lots of activities but not too long. Beautiful boat. We are gluten free and had safe food options at the buffet. Our tour guide Billy was amazing and definitely went the extra mile, taking amazing photos of all the guests for us, as well as providing rain coats when we arrived back to a storm in Hanoi! I wish him all the best.