Gotemba Premium Outlets tours

Mr. Yamada's service was excellent and very professional! He proactively helped us take photos 📷. When a passenger left a bag at the previous stop, Mr. Yamada went back during his free time to help find it! Then, two passengers didn't have umbrellas while shopping at the Outlet, and Mr. Yamada ran back and forth to bring them umbrellas, getting completely soaked himself, but still served us with a smile. After the tour, he even dropped us off at our hotel, saving us the walk back! It was a fantastic experience, and I would definitely want to participate again next time 👍

Great day out and wonderful experience with Yuki. was great getting to know people on the trip. very well organised and great value for money. Would advise to set off early as the station can be very confusing - stick to exit 8 for the post office. We arrived with literally 1 minute to spare. lots of toilet breaks and food options. great locations with convenience stores along the way. We didn't get to see Mount fuji due to the weather. However the day was full of wonderful experiences! thank you Yuki and team

Great experience! Laner Jin was an awesome tour guide, very knowledgable and helpful when we had questions! We got lucky with the weather today and Mt. Fuji showed herself to us a few times! She was playing hide and seek with the clouds but we were able to get a few pics with her. We also were able to pick up some souvenirs and even brought back some water straight from Mt. Fuji! The Gotemba Premium Outlets was a plus and we got to kill two birds with one stone with this day trip! Good stores and really good deals! Would definitely recommend if you want to sightsee and shop!

We were a bit confused because the guide couldn't speak English well, but she put in the effort to translate using Google Translate, and we really appreciated it. We were very unlucky as it rained heavily yesterday with a typhoon, so we couldn't see Mount Fuji at all. But overall, we were very satisfied with the places we visited, especially the Mount Fuji 5th Station where it was so cold, and the best part was shopping at Gotemba Premium Outlets. Hope to visit again next time when we can finally see Mount Fuji!

Our driver was extremely friendly and engaged in conversation with us. He was able to accomodate our requests. We even arrived at our destination earlier than expected. Would highly recommend again.

Excellent Mount Fuji Day Trip! We had an amazing experience on our Mount Fuji trip booked through Klook. Everything was well-organized, and the views were absolutely breathtaking. A very special thank you to our driver, Ali, for making our trip even more enjoyable. He was professional, punctual, kind, and very accommodating throughout the day. We felt safe and comfortable during the entire journey, and he was always helpful and patient with everyone in our group. Thank you, Ali, for your excellent service and for helping make our Mount Fuji trip a memorable one. We highly recommend this tour and would gladly book again!

We had an amazing trip from Tokyo to Gotemba, and Bilal made the experience even better. He was professional, punctual, and incredibly accommodating throughout the journey. He went above and beyond by offering snacks and making sure everyone was comfortable during the ride. Bilal was very generous with his time and always willing to accommodate our requests, which made the trip smooth and stress-free. His friendly attitude and excellent customer service truly stood out. One of the best drivers we’ve had. Thank you, Bilal, for making our Gotemba trip enjoyable and memorable. We highly recommend him to anyone looking for a reliable and exceptional driver in Japan!

We had a wonderful experience with our private tour driver! Very friendly, professional and punctual. Highly recommended !

We will could see the bus as the taxi took us to wrong place of meeting point however our tour guide waiting for us to wait to the bus for 15min and do not leave us behind . My daughter and me have a great time except we missed the Fuji mountain as it was not visible .