Gotemba Premium Outlets tours

Mr. Yamada's service was excellent and very professional! He proactively helped us take photos 📷. When a passenger left a bag at the previous stop, Mr. Yamada went back during his free time to help find it! Then, two passengers didn't have umbrellas while shopping at the Outlet, and Mr. Yamada ran back and forth to bring them umbrellas, getting completely soaked himself, but still served us with a smile. After the tour, he even dropped us off at our hotel, saving us the walk back! It was a fantastic experience, and I would definitely want to participate again next time 👍

Highly recommended if you wanted to go to the Gotemba outlets and enjoy a relaxing Onsen hot spring after a long day of shopping. the tour was well coordinated and the itinerary was well maintained and followed to avoid any wasted time. our driver, Ms Rika was very accommodating and helpful throughout our tour. She was prompt picking us up at our hotel and she drove safely and didn’t loose much time despite the rain, the traffic, and accidents along the way. She made sure that we used our time wisely at the outlets and guided us on our way to Kohana-No-Yu Onsen hot springs near Mt Fuji.

Malik was very helpful and accomodating. The car was clean and spaciou. I highly recommend booking this tour. Be sure to plan accordingly since the traffic does build up in the highway.

Had an amazing time especially because the tour group was small. Really appreciated our guide taking the time to explain and get us to Mount Fuji early and take so many photos for me and my wife. The outlets had so many good items and there were so many mesmerizing views.

Even though this was obviously more costly than the usual tours, it was worth the price. Preet was helpful in guiding us on the different stops and was flexible with our requests. Would definitely recommend to those who want a more comfortable and relaxed experience.

We were a bit confused because the guide couldn't speak English well, but she put in the effort to translate using Google Translate, and we really appreciated it. We were very unlucky as it rained heavily yesterday with a typhoon, so we couldn't see Mount Fuji at all. But overall, we were very satisfied with the places we visited, especially the Mount Fuji 5th Station where it was so cold, and the best part was shopping at Gotemba Premium Outlets. Hope to visit again next time when we can finally see Mount Fuji!

Zio was a wonderful tour guide. he was nice, relatable, and funny. Zio was knowledgeable about the places we went to. although we weren’t able to see mt Fuji today but he still was encouraging about the tour and able to help when I needed it! 10/10 great tour guide.

The tour guide was wonderful and very friendly. Highly recommended to book!

the experience was fun, our tour guy was amazing got us from the place and was kind, I'll say it was a perfect time. its a bit more relaxing