Gotemba Premium Outlets tours

Mr. Yamada's service was excellent and very professional! He proactively helped us take photos 📷. When a passenger left a bag at the previous stop, Mr. Yamada went back during his free time to help find it! Then, two passengers didn't have umbrellas while shopping at the Outlet, and Mr. Yamada ran back and forth to bring them umbrellas, getting completely soaked himself, but still served us with a smile. After the tour, he even dropped us off at our hotel, saving us the walk back! It was a fantastic experience, and I would definitely want to participate again next time 👍

Great service, highly recommended! We would definitely book again. Mr. Chang was a wonderful driver.

We were a bit confused because the guide couldn't speak English well, but she put in the effort to translate using Google Translate, and we really appreciated it. We were very unlucky as it rained heavily yesterday with a typhoon, so we couldn't see Mount Fuji at all. But overall, we were very satisfied with the places we visited, especially the Mount Fuji 5th Station where it was so cold, and the best part was shopping at Gotemba Premium Outlets. Hope to visit again next time when we can finally see Mount Fuji!

Had an amazing time especially because the tour group was small. Really appreciated our guide taking the time to explain and get us to Mount Fuji early and take so many photos for me and my wife. The outlets had so many good items and there were so many mesmerizing views.

Malik was very helpful and accomodating. The car was clean and spaciou. I highly recommend booking this tour. Be sure to plan accordingly since the traffic does build up in the highway.

A very well-planned tour. Although it was cloudy, so Mount Fuji wasn't visible, there was more than enough else to see at the tour stops. The tour was great.

Even though this was obviously more costly than the usual tours, it was worth the price. Preet was helpful in guiding us on the different stops and was flexible with our requests. Would definitely recommend to those who want a more comfortable and relaxed experience.

Jeffrey was a great guide—and the stops were phenomenal! I mean wow. We got lucky and picked a day with perfect visibility so i mean we just lucked out. Glad to have had such a friendly guide on this trip :) i’ll be coming back for sure