Rita is a beautiful, kind, friendly, lively, cute, and generous tour guide 😊. She is very professional and dedicated 👍. From the gathering point to the end of the tour, she explains every detail, including considerations for safety in rainy and snowy weather and the surrounding environment, very clearly and understandably. She also introduces the excellent and dedicated driver 😊 and the members of the zoo (penguins/bears/wolves/lions/tigers... their daily habits) and the characteristics and origins of each attraction... She is proficient in (Chinese, English, and Japanese), giving explanations in each language 👍. Her tone is clear and bright, and her smile is sweet and endearing. She deserves praise 👍. Rita is the best tour guide I've ever met.