Transport in Hanoi

It was a smooth transaction and ride. Highly recommended this HK Buslines they pick us up at Noi Bai International Airport pillar 01. You can actually indicate where the bus can pick you up so I choose the Airport. It was a long trip yet comfy since I booked the Cabin Sleeper Bus, plus 2 stop over to use the Public toilet and need to prepare money because it’s not free. If you want to have a comfortable ride kindly choose the lower cabin much better. No hassle when you choose this HK busline they will drop you infront of your hotel, they can also pick you up in your hotel. So yeah it was a smooth vacation hehe.

Smooth transfer from Sapa to Hanoi. It’s a really long drive, but everything was made comfortable and convenient through this service. It’s door-to-door—from your accommodation in Sapa straight to your accommodation in Hanoi—just make sure you provide the correct address ^^ Shoutout to Mr. Lâm Quỳnh, who was very kind and drove us safely to Hanoi. I would definitely recommend this over the sleeper bus or sleeper train, especially if you get motion sickness like I do.

it was an amazing experience. eventhough it a bit jerky(maalog). i really had a great sleep cause there is pillow and comforter. the snacks also is amazing. the vp sapa train also has a lounge where you can sleep while waiting. the staff alao is helpful and kind and helps us in every step of the way before we leave to hanoi.

CSO will Whatsapp you the details day before. We went to the meeting place (Tom's Cafe) at 6.10am. There are seats available beside the cafe. The bus arrived at 6.15am. I requested a lower bunk for my wife whose knee is bad (also elderly), which the CSO arranged for both of us, which was really great. Bus left at 6.40am (supposed to leave at 6.30 departure time), however a couple of guys arrived late. The journey took 6 hours and there were 2 stops, where you can go relieve yourself or get food (toilet is 3000VND per person). Also note that you have to take off your footwear and placed in plastic bag (provided) before boarding. At pit stop it can be a hassle taking off and putting on your shoes. We circumvent this by boarding in slippers. On board, they provide a blanket and a charging port. No pillow, no tv, no massage capabilities, very basic. Service is great and price is right.

We booked pickup at 1100. We turned out to be ready at 1000. I WhatsApp the agent asking for a change in schedule. We got a reschedule instantly and save us an hour in waiting. Be prepared for a short walk in Old Quarter if the drop off is on Weekend. My driver had been deligent in finding the way to hotel following Google map but driving in Old Quarter is always a challenge on weekend.

We messaged their customer service, and they were responsive and spoke English well. They picked us up from our hotel via shuttle service and dropped us off at the G8 Bus Office for free. The staff at the ticketing office were polite and spoke English well. We boarded the bus and departed from Sapa on time – lol! The bus provided sleepers, a plastic bag for shoes, free tissues, a water bottle, air conditioning, a blanket, and two pillows. However, the USB charging port in my cabin was not working. The driver drove carefully, and we didn’t experience any sharp turns. That said, they no longer dropped us off at our hotel.

We had a good experience trying out the Chapa Express from Hanoi to Sapa (Lao Cai station). Redemption of the Klook vouchers were pretty easy; upon arrival at Hanoi train station take the escalator up to the second floor and you'll see the Chapa Express VIP Room where you can check in. The VIP Room is pretty small and it was full so we just sat outside. The staff will call you when it's about time to board the train. The cabins were pretty comfortable and cozy and they provided some bananas, mineral water and some other Vietnamese snacks. The toilet was clean and there is also a separate sink outside. The whole journey took around 8 hours but we couldn't sleep much as it was quite noisy along the tracks even with earplugs. Upon arrival in Lao Cai we took a pre-booked van to Sapa town center which took another 40 minutes. Overall it was quite a good experience but I would rather take the overnight sleeper bus next time.

so comfortable just slept the night. so clean and comfortable the toilet is clean and does not smell. hot even picked from my hotel. given the weather it still comfortable few stops to eat.

Had a wonderful day! Tom the Tour Guide very knowledgeable and helpful! Good amount of time at each location, if you want to the seafood for lunch get in quick.