Taupo

The Huka Falls boat ride, the friendly explanations from the guides, and the activity itself were truly thrilling and highly satisfying! If I were to rate just the tour itself, it was such an enjoyable experience that it easily deserves 5 stars. However, there was a significant issue with the photo and video package we purchased additionally on-site. When we checked it at home, the video was of completely different people, not our group, and about half of the photos were mixed with pictures of strangers. It was very disconcerting to find someone else's data when we intended to preserve our precious memories. Fortunately, before leaving for our trip, I revisited the site and spoke with a staff member who acknowledged the mistake and promised a full refund. However, despite receiving confirmation last Thursday that a refund of 45.9 New Zealand Dollars ($45.9 NZD) would be processed, several days have passed, and the refund has not yet been completed, leaving a slightly unresolved feeling. (There might be a delay due to credit card processing, but the process seems a bit slow.) I highly recommend the boat tour itself, but for those purchasing photos or videos on-site, I strongly advise checking immediately to ensure the files are correct. If the refund process is completed smoothly, it would be an absolutely perfect tour.

This tour exceeded my expectations - Alan was very knowledgeable, passionate and thoughtful, ensuring that we got the best shots and were well taken care of. Most importantly, he was a super careful and safe driver, which is so rare for such long drives. Thank you!

Great scenic cruise to see the iconic and unique rock carvings on Lake Taupo. Organised and knowledgeable skipper and crew. Very informative history lesson!

What better way to celebrate turning a year older (and none the wiser)!! I had the best skydiving partner in Nathan Purver who made a jump from 12000 ft high up in the air seem like a nice, leisurely stroll in the garden. My nerves, which would have otherwise been ballistic, were relaxed AF to say the least, all thanks to Nathan who was as cool as the wind up there! The entire team was extremely nice, warm and friendly who took us through the whole process like day 1 of being kindergarteners. Cannot recommend this place enough.

Beautiful scenery, great service, and a very relaxing atmosphere. We enjoyed every minute of it. If you're considering a boat tour, don't hesitate to book this one!

it was an amazing experience. Our tour guides Sandra and Michelle were too good. Very knowledgeable.

We had an amazing tour experience with Trent! From the moment we met him, he made us feel welcome with his warmth, hospitality, and genuine kindness. He was incredibly accommodating throughout the entire tour and went above and beyond to ensure we had a great experience. What we appreciated most was how knowledgeable he was about the history of the places we visited. He shared fascinating stories and insights that helped us better understand and appreciate each location. Thank you, Trent, for making our trip so memorable. We highly recommend him to anyone looking for a friendly, professional, and engaging tour guide. We would gladly tour with him again! 😊

The staff were very enthusiastic and willing to serve me even before my scheduled appointment. The safety measures are excellent, allowing you to confidently experience complete weightlessness, relax your mind, and relieve all your stress.

beautiful lakeside location. loved the views and heated pool. Rooms are a little dated but we're great. Wished we could have stayed longer