Taupo

The Huka Falls boat ride, the friendly explanations from the guides, and the activity itself were truly thrilling and highly satisfying! If I were to rate just the tour itself, it was such an enjoyable experience that it easily deserves 5 stars. However, there was a significant issue with the photo and video package we purchased additionally on-site. When we checked it at home, the video was of completely different people, not our group, and about half of the photos were mixed with pictures of strangers. It was very disconcerting to find someone else's data when we intended to preserve our precious memories. Fortunately, before leaving for our trip, I revisited the site and spoke with a staff member who acknowledged the mistake and promised a full refund. However, despite receiving confirmation last Thursday that a refund of 45.9 New Zealand Dollars ($45.9 NZD) would be processed, several days have passed, and the refund has not yet been completed, leaving a slightly unresolved feeling. (There might be a delay due to credit card processing, but the process seems a bit slow.) I highly recommend the boat tour itself, but for those purchasing photos or videos on-site, I strongly advise checking immediately to ensure the files are correct. If the refund process is completed smoothly, it would be an absolutely perfect tour.

Beautiful scenery, great service, and a very relaxing atmosphere. We enjoyed every minute of it. If you're considering a boat tour, don't hesitate to book this one!

I've visited almost all the attractions around Rotorua, such as Waiotapu Thermal Wonderland, Blue Spring, Huka Falls, and Lake Taupo. What left the deepest impression were Blue Spring and Huka Falls, with their incredibly pristine water and air quality. I really loved these two spots.

An absolutely perfect experience! It's great for families to enjoy a boat ride and admire the scenery 🌊 The weather in late March was fantastic! The blue skies and white clouds made for beautiful photos! The boat offered complimentary coffee and tea, and alcoholic beverages were available for purchase 🍺🥂 The boat tour lasted an hour and a half. We saw carvings on the rock walls, and the crew even demonstrated trout fishing (though our group didn't catch any fish). There were fish dishes available to eat, and muffins were also provided. The entire trip was incredibly relaxing and fun. We saw some stunning scenery. I really loved this tour; the crew was very friendly, and it offered excellent value for money. You definitely have to try it!

What better way to celebrate turning a year older (and none the wiser)!! I had the best skydiving partner in Nathan Purver who made a jump from 12000 ft high up in the air seem like a nice, leisurely stroll in the garden. My nerves, which would have otherwise been ballistic, were relaxed AF to say the least, all thanks to Nathan who was as cool as the wind up there! The entire team was extremely nice, warm and friendly who took us through the whole process like day 1 of being kindergarteners. Cannot recommend this place enough.

We had an amazing tour experience with Trent! From the moment we met him, he made us feel welcome with his warmth, hospitality, and genuine kindness. He was incredibly accommodating throughout the entire tour and went above and beyond to ensure we had a great experience. What we appreciated most was how knowledgeable he was about the history of the places we visited. He shared fascinating stories and insights that helped us better understand and appreciate each location. Thank you, Trent, for making our trip so memorable. We highly recommend him to anyone looking for a friendly, professional, and engaging tour guide. We would gladly tour with him again! 😊

The staff were very enthusiastic and willing to serve me even before my scheduled appointment. The safety measures are excellent, allowing you to confidently experience complete weightlessness, relax your mind, and relieve all your stress.

beautiful lakeside location. loved the views and heated pool. Rooms are a little dated but we're great. Wished we could have stayed longer

Nice stay, lovely and clean, comfortable bed. We also enjoyed breakfast in the restaurant, which was very nice. Would definitely stay again.