Taupo

Good location and excellent view however during winter time it's so cold because the heater is only in the main bedroom

Nice stay, lovely and clean, comfortable bed. We also enjoyed breakfast in the restaurant, which was very nice. Would definitely stay again.

I spent 10 days traveling independently in New Zealand, and the most expensive night's accommodation initially seemed not worth it, but I was completely wrong! I came to Lake Taupo to see the lake views, but after driving around, I found that the best view was actually from the small balcony outside my room. I sat there all afternoon and felt incredibly relaxed. The dinner and breakfast here were also delicious. If you happen to stay until Sunday morning, there's even a limited-time small market you can explore! I can only say we were quite lucky.

The Huka Falls boat ride, the friendly explanations from the guides, and the activity itself were truly thrilling and highly satisfying! If I were to rate just the tour itself, it was such an enjoyable experience that it easily deserves 5 stars. However, there was a significant issue with the photo and video package we purchased additionally on-site. When we checked it at home, the video was of completely different people, not our group, and about half of the photos were mixed with pictures of strangers. It was very disconcerting to find someone else's data when we intended to preserve our precious memories. Fortunately, before leaving for our trip, I revisited the site and spoke with a staff member who acknowledged the mistake and promised a full refund. However, despite receiving confirmation last Thursday that a refund of 45.9 New Zealand Dollars ($45.9 NZD) would be processed, several days have passed, and the refund has not yet been completed, leaving a slightly unresolved feeling. (There might be a delay due to credit card processing, but the process seems a bit slow.) I highly recommend the boat tour itself, but for those purchasing photos or videos on-site, I strongly advise checking immediately to ensure the files are correct. If the refund process is completed smoothly, it would be an absolutely perfect tour.

It was the best idea to end a day in Taupo. The guides and the ones on the boat were all accommodating, friendly, and very informative. I liked how clear the boat's speakers are, allowing you to hear the commentary or the guide anywhere.

I've visited almost all the attractions around Rotorua, such as Waiotapu Thermal Wonderland, Blue Spring, Huka Falls, and Lake Taupo. What left the deepest impression were Blue Spring and Huka Falls, with their incredibly pristine water and air quality. I really loved these two spots.

We are a honeymoon couple who took your tour from March 16th to 17th. We departed promptly at 5:50 AM from the pickup location near our hotel. Our guide, Michael, was incredibly kind to us, despite our limited English. He was also an excellent driver and managed the entire itinerary perfectly. He is witty and knowledgeable about New Zealand and Maori history, providing excellent explanations. The itinerary itself was fantastic. We primarily visited Waitomo Caves, Hobbiton, Wai-O-Tapu, Huka Falls, and Hamilton Gardens. In addition, Michael introduced us to and allowed us to explore other worthwhile spots along the way, such as Lake Rotorua, Arapuni Suspension Bridge, and a viewpoint to see Huka Falls from above. We were very satisfied with this tour as it allowed us to visit all the places we had planned to see since we were in Korea. As a small suggestion regarding the itinerary, we spent about 20 minutes at Huka Falls, which is a spectacular sight, so it might be good to allocate more time there. (It's a good idea to be aware of the long travel times when booking.) We found out about our hotel on the day of arrival. We were assigned to Ibis, but they upgraded us to Novotel. The location was right next to Eat Street, so we could easily find dinner nearby. Michael recommended Polynesian Spa, which we visited after dinner. Luckily, we were able to book and use it on the spot, which helped us relieve our fatigue after a tiring trip. We highly recommend this tour to anyone considering it, and we extend our sincere gratitude to Michael for making our Auckland trip so wonderful!

We had an amazing tour experience with Trent! From the moment we met him, he made us feel welcome with his warmth, hospitality, and genuine kindness. He was incredibly accommodating throughout the entire tour and went above and beyond to ensure we had a great experience. What we appreciated most was how knowledgeable he was about the history of the places we visited. He shared fascinating stories and insights that helped us better understand and appreciate each location. Thank you, Trent, for making our trip so memorable. We highly recommend him to anyone looking for a friendly, professional, and engaging tour guide. We would gladly tour with him again! 😊

An absolutely perfect experience! It's great for families to enjoy a boat ride and admire the scenery 🌊 The weather in late March was fantastic! The blue skies and white clouds made for beautiful photos! The boat offered complimentary coffee and tea, and alcoholic beverages were available for purchase 🍺🥂 The boat tour lasted an hour and a half. We saw carvings on the rock walls, and the crew even demonstrated trout fishing (though our group didn't catch any fish). There were fish dishes available to eat, and muffins were also provided. The entire trip was incredibly relaxing and fun. We saw some stunning scenery. I really loved this tour; the crew was very friendly, and it offered excellent value for money. You definitely have to try it!